Zanzibar Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stone Town
Zanzibar Serena Hotel
No.18 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Snorkeling
Horse Riding
Business Center
Massage Room
Outdoor swimming pool
Babysitting Services
Wi-Fi in Public AreasFree
Restaurant
All Amenities
Property Description
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
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8.6/10
Very GoodCleanliness8.7
Amenities8.7
Location8.7
Service8.4
All 41 Reviews
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1 km)
Landmarks: The Tanzanite Museum
(210m)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: Saint Joseph's Cathedral
(300m)
Landmarks: Old Portuguese Arch
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Prime Sea View Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
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3
Superior Room
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Blackout curtains
Check Availability
7
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Standard Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Guest Reviews
8.6/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.4
Average for similar properties in Stone Town
AI Summary
The accommodation provides a range of dining options and attentive staff. Its central location offers easy access to attractions and amenities. Guests enjoy the pool, spacious rooms, and scenic views.
Yon-iii
December 12, 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
yongmin
January 9, 2025
The receptionist is so rude and unkind.
By one day, she changed the check-out time.
She doesn't have any apologies for that.
Buersaweisili
October 7, 2023
It's a very historical hotel. The room I stayed in was on the third floor. I could see the sea when I opened the window.
Original TextTranslation provided by Google
Guest User
June 30, 2022
The hotel is old, the room layout is poor, and the bathroom is small. The location is very good, the seaside view is beautiful.
Original TextTranslation provided by Google
Guest User
May 27, 2025
酒店比較古老 但是靠海
房間有點小了 感覺沒有28平米呀
晚上聽着海浪聲睡的
位置比較好 酒店設施感覺比較一般哈
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Services & Amenities
Most Popular Amenities
Snorkeling
Off-site
Horse Riding
Off-site
Business Center
Massage Room
Outdoor swimming pool
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Private parking
Free
Car Rental
Meeting Room
Additional charge
Tour/Ticket Service
Spa
Diving
Off-site
Bar
Luggage Storage
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
Outdoor swimming pool
Restaurant
Meeting Room
Spa
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Business Center
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Front Desk Services
Front Desk Safe
VIP Check-In Service
Tour/Ticket Service
Lockers Available
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Room Service
Halal meals provided
Alcohol-Free Rooms (On Request)
Bar
Snack Bar
Public Areas
No Smoking in Public Areas
Barbecue
Additional charge
Garden
Picnic Area
Smoking Area
Health & Wellness
Snorkeling
Off-site
Horse Riding
Off-site
Massage Room
Body Care
Windsurfing
Off-site
Spa
Diving
Off-site
Beauty and Makeup
Activities
Fishing
Off-site
Beach Umbrella
Game Room
Cleaning Services
Dry Cleaning
Additional charge
Clothes Steamer
Clothes Dryer
Ironing Service
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Pool Ramp Available
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Smoke Detector
Fire Extinguisher
First-Aid Kit
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Number of Rooms: 13
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.