Hotel Söder

I arrived within the time I told in advance, i.e. 18:00-20:00. Somebody at the door phone opened the entrance without checking whether I am a guest so I thought there would be somebody to check me in inside the building. However, there were nobody and I had to wonder around without knowing which room was mine! So, I went out to the door phone again to get the room number and the door codes, which was given out loud on the street through the phone. In short, bad check in, poor security. The room was tiny and miserable. Many things were broken and there was even a dead bug! Not at all like in the photos given by the hotel. The Mongolian lady who prepares the breakfast and cleans the room was very nice. The only positive thing I can say about this hotel.

The rooms are located below ground floor, surely nicer equipped than a prison cell but probably smaller. OK if you just want to sleep in the city. Breakfast is served until 9:00. I was there 11 minutes later with the buffet still fully stocked but was told I am too late. I dared to take a slice of sausage and a dry bun with at least 2 more reminders that breakfast closes at 9:00 I am sorry for having fallen in American colloquial language when explaining that I am a paying customer.

It all started badly. We got to the hotel and there was no one to let us in. We only sneaked in as someone else was going out. When we got in, it was more than 10 minutes while we waited for someone to answer the phone and give us directions to get into our room. Not a great start. Then we were given a room with two single beds, not what we asked for. And finally...I realised that most other ********** offerings give a photo of the rooms and this did not. Oh no. It was a good thing we did not bring our cat - no room to swing him around! A full length mirror it was impossible to stand in front. And all of the rooms are below ground, so little natural light. At least we were able to ascertain that no one could look in. So a bad start all around. After our initial impression things got better. While quite small, the room was tidy and very neat. The bathroom was ok as long as you are used to Scandinavian style which means no shower stall which allows water to go everywhere. Breakfasts were good and the staff very friendly but i will remember to steer clear of any hotels which do not offer photos of rooms.

If you drive, pay attention to the parking options on the website prior to checking in.

This doubble room was 8-9 sqm (~2,5x3,5 m). Not even room for unpack suitcases.In the ad it said 12 sqm (which is also really small) and even if the location was good this really destroyed our weekend. We asked for another room but was not possible. Very dishonest about fooling the guests...

Smallest doubble room ever…8 sqm (3,5x2,5 m) The description said 12 sqm. So dishonest from the hotel and made the stay very unpleasent . We had room 10, but there were more of those extremly small rooms. We tried to change but was not possible.

The worst customer service i ever I've been through. They say they will come back to you with answer, but doesnt. Will not stay here again, hard to find and a weird area. Small rooms, uncomfortable beds and noisy.

You cannot have a better location than this hotel. Right in the middle of the bustling Södermalm area. We were pleasantly surprised by the included breakfast. It has quite a variety of options to choose from and lactose free options as well. The staff was incredibly nice and friendly. The room is small, but who comes to Stockholm to only stay in the room anyway. Thanks for the accommodation Hotel Söder.

The owner asked for my passport and bank card and said he will keep them in his possession until my departure from the hotel. I have never heard anything like this before. Everyone be careful. I left the place because I was not gonna hand out my documents to anyone to confiscate, and I asked for a refund. The onwer said it’s not his problem and ******* said they can’t do anything about it. So I’ve just been scammed out $91 and there’s nothing I can do about it.