Very poor that check in is at 4, stayed in hotels all over the world and this is very restrictive. Having to pay an extra charge even when the room is ready. I can understand possibly if an event has been on, but not when we stayed the hotel half empty.
The main door upstairs from the mall is constantly locked, even pressing the intercom they won’t unlock the door meaning a long walk down steep stairs or using a dirty lift.
Rooms basic, no amenities, fridges removed from room. No cleaning without having to ask, no clean towels etc.
Breakfast service chaotic - not enough tables for the amount of guests and tables not cleared quickly.
All this hotel seems to be bothered about is style over substance and taking your money.