Boutique Via Roma 33 -Tuscany Experience - Hotel & Spa

Modern and elegant structure. Very large and well-equipped rooms. Excellent spa that can easily make many five-star classified structures envious. Excellent breakfast, with varied and quality products, and a friendly and cordial service. It is a truly very well-kept hotel, designed with extreme attention to detail. Excellent quality-price ratio.

Small, new, modern, clean hotel, good welcome. We had booked dinner in addition to the overnight stay and thought we could choose the tasting menu to have a culinary experience that would allow us to fully experience the hotel's cuisine. We were told that it was not possible, even though the kitchen is express... if instead of two dishes per person, we chose 5 like the tasting menu... what would change?... Well... Anyway, the dinner was pleasant, special and well-prepared dishes, with good service. The next morning we went down for breakfast... a somewhat limited buffet, almost non-existent fruit, the fact that you can order eggs and omelettes is appreciated. We serve ourselves at the buffet and then order 2 espressos, one of which with milk, 2 portions of scrambled eggs with bacon, asking kindly if it is possible to have it well cooked, crispy. The kitchen is open, like the cafeteria, the staff is adequate for the number of tables... but the service does not work. The waitresses go around with a tray asking the various tables if what they are bringing is their order... creating embarrassment especially for those who are working. The coffees arrive... wrong, like the eggs... with 2 mini slices of freshly seared bacon... oh well, never mind... but you can really read the embarrassment on the faces of the staff, who repeatedly apologize, even the cook who is in the kitchen has problems with the orders that arrive. At the end of breakfast we ask for two coffees... after 15 minutes we are forced to ask for them. In order to use the spa (we arrived at the hotel at dinner time) we asked for last checkout... a bit expensive, but we accepted... we went down to the spa, we found a small room, it was not even possible to lie down, there were only two chairs and two poufs... Small sauna and Turkish bath without any type of aromatization, there were no towels to use in the sauna... Small pool with pleasant hydromassage with hot water, the larger pool was unusable... the water at 26 degrees could be pleasant in the summer, but it was autumn... We were in the spa for about 1 hour, no one from the staff was seen, even just to "check"... A hotel that would have great potential, what a shame...

A beautiful structure, everything taken care of in the smallest details, fantastic breakfast. Wonderful spa, spacious and super clean rooms, we will definitely return. It was a pleasant stay, the only flaw is the surrounding area, a bit of a dead end in the evening if you want to take a walk