Premier Inn Stevenage Central

The rooms are consistently praised for being clean, tidy, and well-maintained. Guests appreciate the friendly and professional staff providing exceptional customer service, making them feel welcome and well taken care of.

A bit of a mixed bag. The hotel is conveniently situated, the best was very comfortable, parking was good, whilst the staff were very friendly. On the downside, the shower in my room was very antiquated poor - I couldn't get it to work on the 1st day I was there although did eventually get it to work on the 2nd day after a few attempts. The evening menu was also extremely limited - there were only 6 main meals, the majority of which I didn't care for. I had the lasagne on the first night which wasn't great - there was very little meat and a lot of grit in it, but the fish and chips I had on the 2nd night was actually very good and tasty. The deserts I had were nice enough. It is probably the most spartan Premier Inn I've every stayed at - it could do with some modernisation.

I stay in premier Inns all the time and this has got to be the worst yet. They have a very limited menu which there is only one item on there I could eat which they don’t tell you that when you book. No Guinness which I was told they haven’t had for weeks now I have problems with my legs and we had a power cut now the lifts don’t work and you would think someone would be able to reset but no all they said was sorry, that doesn’t help my bad legs not very happy never stay here again