Guest User
January 31, 2023
The resort is fantastic, with large rooms and a lovely pool. But what stands out the most are the two lovely hosts, Vicky and Katerina. They go so far above and beyond to make sure everyone is comfortable and happy. I knew I was going to love my stay before I even arrived. When speaking with Vicky over ***********, she was so polite and so attentive, she organised a taxi to pick me up from the airport and despite me not arriving at the resort until gone 0400, she was waiting there to give me a room key and provide me a bed to rest in despite the fact that my check in should have been from 1330 onwards on that day. When my luggage did not arrive they were able to provide me with a list of shops in the nearby town of Chania where I could replace what I needed. They are so caring and kind that when I simply mentioned I was planning on doing some day long hikes, they offered right away to make me a packed lunch for each of my trips (and it was delicious!). Whenever I needed a taxi somewhere (even in the early hours of the morning) Vicky would call them up and organise one for me right away. Breakfast is freshly made each morning and it was always delicious and different for each day, with plenty of food there to keep you going. I would talk about how lovely the beach is and the other facilities at the resort, but those are well detailed on this page already. So, I think the most important take away from my review is that you will not find more considerate, kind, attentive, hard working, friendly, and knowledgeable hosts anywhere else. Vicky and Katerina will make your stay the best you could possibly have. To avoid this review from becoming too long, I will end it here. But trust me when I say that I could go on and on about how much Vicky and Katerina do to accommodate and see to your every request as best as they possibly can. And a big thanks to the other staff who made my stay so fantastic as well!