Guest User
January 31, 2023
The +: bedding, soundproofing and very beautiful view of Staufen Castle (for the rooms located at the back) The -: > the room reserved did not correspond to the room allocated (had reserved a double room with a large bed, we were allocated a room with 2 separate beds). Price adjusted accordingly > very limited number of parking spaces > very small shower cabin > execrable mood of the person at reception, the same one who provided the breakfast service (we stayed at the hotel for the night of October 5 to 6, the person will recognize themselves!). Friendly as a prison door, not a smile, derogatory remarks and cold greetings when we left. Dear Madam, if contact with customers bothers you, change jobs. In the end, an unsatisfactory quality/price ratio. We will not come back.
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