3-Star Hotels in Beppu

Initially, I was torn between choosing between Kai Beppu and Harumi, and I'm so glad I ultimately went with Harumi. From the service to the facilities, this onsen (hot spring) ranks as one of the best I've visited in Japan, alongside Izu, Arima, and Karuizawa. Enjoying a hot soak with family, then relaxing on the balcony listening to the ocean waves while sipping a drink—it was such a perfect evening. The service was excellent, and the breakfast was outstanding, featuring many local specialties. I'll definitely be back!

The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.

## Environment: The location is very convenient, just a few minutes' walk from Beppu Station. There's a Lawson nearby and plenty of restaurants. You can walk to the beach in about 10 minutes. On the 3rd floor, there's a free hot spring. If you want to use it, you can pick up a yukata and belt from the toiletries area on the first floor. It's on a lower level, and I didn't see it at first, so I had to come back down to get it. There's a good selection of toiletries, including disposable makeup remover and facial cleanser. ## Cleanliness: The room's cleanliness was decent. The facilities were a bit old but still clean. The hot spring only had two hot pools, one cold pool, and a sauna. There was also an outdoor pool just big enough for one person. You just take off your clothes, rinse off, and then soak. However, when I was soaking, I noticed a lot of what looked like exfoliated dirt floating in the pool. The water circulation didn't seem to be very timely, so I only soaked for a short while and then left. ## Facilities: There's a washing machine and dryer, which I think cost 300 yen per use. The room has a refrigerator, but it doesn't seem to have a microwave; that's probably in a common area. It's quite quiet. ## Service: The service was very friendly. Opposite the restroom on the first floor, there's a self-service luggage storage area where you can set your own password and retrieve your belongings, which is very convenient.

I stayed at the female room which is very wide and it was quite so I could sleep very good. Even though it’s a capsule hotel the beds are also wide and very comfortable. The price andlocation is very convenient , the hotel is on the Beppu tower and it’s 15minutes walking from the Beppu Station. They can offer to keep your luggage for free. I would stay at this place again 👍

It takes about ten minutes to walk to the bus terminal and the nearest convenience store. The hotel is very close to Baichi Hot Spring, about a three-minute walk, which is very convenient. The cleanliness of the hotel is very high, and the rooms are large. There is an indoor hot spring and an outdoor hot spring in the room. However, there should be some additives in the hot spring, and the family members have a little allergies after soaking. In addition, the hotel also has a family hot spring, the hot spring is very large, the environment is also good. The staff were enthusiastic and courteous. Because we lost a piece of hand luggage on the bus, the staff not only helped us call to find it, but also taught us how to claim it, which really helped us a lot. The meal is exquisite, but the taste is average, and everyone may have different tastes. Probably because I have stayed in a lot of hot spring hotels, in contrast I think the price of this one is relatively high.

I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway. The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service. The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower. Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.

When I arrived the hotel, the two parking lots on the right side of the entrance were occupied but the one on the left side was still vacant. So I temporarily parked there to unload my luggage and then drove away to a nearby public paid carpark. However when I came back, I found the parking space was occupied by a rental car with a Fukuoka license plate and it parked there for the whole night. The instruction sent to us clear said the customer can only use the two parking lots on the right side with “first come first serve” principle. I am wondering what is the left parking space used for? If it is only used for unloading and pickup, then the instruction should clearly mention it. Otherwise it is not fair for the customers that followed the rules and parked their cars to somewhere else.

Location is near supermarket and family mart. A few Coin parking locations near the house. First floor has 2 rooms ＜1 double bed and 1 with twin beds＞ but no space for luggages, a small washing basin at the corner of the staircase. 1 wc and 2 showers at first floor. Washing machine ＜no dryer＞ on the first floor. 1 wc on 2nd floor. Living room on 3 floor. 2nd floor has 2 rooms ＜1 with 2 double beds and 1 single bed, another with a single bed＞. 2 washing basin on 2nd floor inside the rooms. It's not possible to bring big luggage up to narrow and steep staircase.no mirror on 1st floor so nid to climb up to wash and brush teeth. We wish the living room was the 1st floor. The music from nearby is bearable. Only know how to manage the water heater on 2nd day. Suggestion to include rubbish bins on the first and 2nd floor. Add a mirror on first floor.

The room is very big. We booked three double beds. The dining room and kitchenware are all complete. The location is very convenient. It takes ten minutes to walk to Beppu Train Station. Self-service check-in and check-out procedures need to be operated through the tablet downstairs, referring to the email content.

Despite it says ocean view, there is only carpark view. And the building in the picture is actually not the bnb you will be staying at. It is the hotel where you will get the key. One aircon doesn't work and stopped multiple times when it gets too hot in the living room at first, we tried a couple of times turning it on again but still the temperature in the room is still very hot until we go out to the balcony and open the windows there. The wifi also doesn't work during our stay. It has free parking though which is convenient and there are lots of eating places and supermarkets around. Our unit doesn't have washing machine so make sure when you book, you book the one equipped with it (but when you book, the description is not very clear). There is no person stationed there so you have to get the key from another hotel which is around 1km away, so not suggested for travelers without cars.