We checked in around midnight, and when we requested ice, we were told it wasn’t available because the bar was closed. In other hotels, this has never been an issue, even when asking for ice at 3 AM. The pillows were extremely uncomfortable—lumpy and of terrible quality. The ventilation was noisy, making it hard to sleep.
Another downside is the paid airport transfer. The hotel is not within walking distance, and the shuttle costs £4 per person one way for a 6-minute ride. That means for two people, a round trip adds £16 to the cost of your stay. Decide for yourself whether that’s a fair price. It’s not exactly a typical location for an “airport hotel,” yet they still charge for the transfer.
Overall, it’s fine for a quick overnight stay before a flight, but nothing more.