ColinMead4
October 18, 2024
We recently stayed at this hotel for 14 night with B&B, the location is perfect and it is a ultra modern hotel with lots of fancy lights, glass and mirrors, we did enjoy our stay but a few things could be improved on to reach 5 stars. I’ll start in the rooms, very limited storage which for 2 weeks did cause us a problem, we did not go away to watch tv which is just as well as the selection was poor, we would have liked a option of a ice maker on the landing somewhere as the mini fridge didn’t really make any drinks colder, the bed was super comfy for us and we asked for extra pillows and getting comfy at night was not a problem, we stayed on the 3rd floor of the East wing at it was very quiet even while our room looked over the bay and it was stunning. The shower is fine for couples but for friends staying there’s not privacy as it’s just coloured glass and see through! No plug just a granite slopping slab so impossible to fill the sink up if required. As mentioned we stayed B&B and breakfast was at times disappointing for a 5 star hotel, the food was ok, but at times barely warm, certain items was disappointing, a fresh omelette station would have been a big plus, the staff are pleasant enough but to get extra drinks on the breakfast table was always a challenge, the duty manager failed to engage with us at any point even to say ‘good morning’ he would just stand at a counter and stare at people. We thought it would be nice to relax around the main pool but unless we got up at 6:30 am and put towels out that was never going to happen, they do have a very small area on the beach but it’s so closed in and pushed together that really was not for us, so we used the quiet pool (unheated), this was fine but getting loungers was also a issue, my advice to the hotel would be to use a card system for 1 towel and 1 towel only so you can’t get 10 towels and put at each area to suit yourself where you wanted to lay a different times of the day. We didn’t stay in the hotel in the evenings but they had different themes each night we think. Reception staff are excellent Natalia especially always had a smile and was happy to help, the house keeping was also excellent and we could not fault how clean our room was kept, a big thank you to the team. A few people said the evening meals didn’t change but we made the most of the ample restaurants and local tavernas on the road outside to eat, and to get a real Greek feel. Could the hotel get better? Yes of course it could, but would we stay here again? YES, once we settled in and saw how things are it was fine for us!