jacqueline
August 16, 2023
We paid 120.00 for a double room.
Unfortunately the fire escape door from the corridor was between our bathroom and bedroom then out to fire escape.How bizarre!
This then meant the view from the small window in our room was mostly the iron fire exit staircase, also looking down from our window was lots of bins.
I feel that we should not have had to pay the same as other people paid for their double room.
Had we been staying more than 1 night we would have asked to be moved. I do think that if you are allocated that room on booking you should be informed of the situation.
When checking in we were not given any information. There was no information book in the room so consequently we had to ask regarding breakfast times etc.
The positives were, the views were fabulous and the breakfast and staff in the dining room were very good.