I booked this stay last minute as I had to fly over from Belfast due to a family illness. The check-in process was easy and efficient. However, upon arrival, I found that I had been allocated a Twin room despite requesting a Double. Reception promptly resolved this and moved me to a Double room. The room itself was spacious and clean, with an extremely comfortable bed. Unfortunately, I encountered a small issue with the cold water not working in the bath. Since I also had a shower, this wasn’t a major inconvenience, so I only mentioned it upon departure as my mind was occupied with more pressing matters. One thing that disappointed me was the lack of toiletries. Only an all-in-one soap was provided, which severely dried out my skin. Given the short notice of my trip, I hadn’t packed shampoo, conditioner, or moisturizer. As a sporting lodge with spa facilities, I expected better amenities, including decent shampoo and conditioner. I had breakfast at the hotel one morning and was disappointed with the offerings. However, when I requested an omelette, it was made fresh for me, which was a nice touch. On a positive note, the housekeeping team did a marvellous job. After some very long days, I always returned to a refreshed room. A major issue during my stay was the key card system. Every night when I returned, sometimes late in the evening, my key card had stopped working and I had to walk back to reception to have it recut. This happened every night during my four-night stay. Overall, I found the hotel clean and comfortable, which are always my priorities. If I stay again, I would definitely bring my own toiletries and skip the breakfast, as I don’t find it worth the money. I would also hope the key card issues are resolved. Due to the nature of my stay, I didn’t use the spa facilities, but I would like to utilize them next time.