Richard
March 24, 2024
The water Park area was nice clean. More attention was given to the pool than to the rooms. Room floor were dirty , put a clean pair of socks and 2 minute later they were black dirty. bed bugs( my wife was stung at multiple places) . the water tap in the bathtub was constantly dripping. took over 5 minutes to get hot water. The smell of moisture was very strong. The humidity and dampness level in the room was incredible.. you woke up and the top of the comforter was wet.
The staff was nice, the custodian were very helpful, the security was polite, the front desk were nice and cordial.
The ownership must invest in the infrastructure of the rooms starting with the replacement of the old AC in the rooms, need to revamp all the washroom. And actually use some soap and disinfectant when washing the floor . Also need to get the mattresses vapored to kill bedbugs
I recommend to spend the day at the Water Park , but i will never book a room there again.