Quadro Hotel, Trademark Collection by Wyndham

Tell us what’s bad about the services and facilities. facility: 1. I booked a sea view room for my parents. It was the most expensive room on Ctrip. The front desk arranged room 115. However, the door could not be opened. I asked the front desk to solve the problem, but he could not open it with his employee card. After trying it for a long time, I couldn't figure it out, so I had to arrange for my parents to live in room 205, a city view room. 2. The air conditioner cannot cool during the day and can only blow air. It cannot cool until 2 p.m. The room was extremely hot. The problem was that it was not cooled at 2 o'clock. The front desk said that it might take another 10 minutes. She was not sure why it was not cooled at 2 o'clock. Serve: 1. The door of sea view room 115 could not be opened. The front desk arranged for city view room 205, but they said that the price of the two room types was the same and they were unwilling to refund the price difference. Later, I contacted Ctrip, and Ctrip refunded 315 yuan for 4 nights. I felt that the refund was too little. , but better than nothing. 2. I didn’t know how to use the coffee machine in the room at first, so I called the front desk. About 20 minutes later, a girl cleaning the room came over to operate it before leaving get off work. The time gap is a bit long. Overall, I don't recommend this hotel. It is said to be under the Wyndham Group, but it is obviously trying to deceive consumers. They are unwilling to face problems when they find them, but respond passively.