With a stay at Ivy Hotel - Adults Only, you'll be centrally located in St. Julian's, a 5-minute drive from St George's Beach and 10 minutes from Malta Experience. This hotel is 7.1 mi (11.5 km) from Bugibba Beach and 9.4 mi (15.1 km) from Blue Grotto.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
2023.10.12
We stayed here for a last minute break away for our anniversary. When we got dropped off the location was in a busy street late at night on a Saturday. When we arrived at the hotel we were expected being the last arrival of the day. Check in was very efficient and the reception doubled up as a bar. The room was very spacious and very clean, with a nice big double bed, ac, TV, safe, kettle, fridge and storage. The balcony was street facing which was small but enough for 2 and ideal for the hubby who smokes. The bathroom was again very spacious and very clean we had a nice walk in shower and the water pressure was also very good. We realised in the morning we were in the midst of a town with lots of construction but the noise could not be heard if the windows were shut. Due to this the AC was needed which is the only thing I can fault. Due to this being controlled by a panel on the wall by the entrance but no remote was available to control therefore had a disturbed sleep to change temp or switch on or off.
With a stay at Allegro Hotel, you'll be centrally located in St. Julian's, a 5-minute drive from St George's Beach and 8 minutes from Sliema Ferry. This hotel is 5.2 mi (8.3 km) from Malta Experience and 7.3 mi (11.7 km) from The Malta Classic Car Collection.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Stay in one of 31 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
GGuest User2023.05.28
The value for money is super. The location is great, super convenient to getting out into downtown Paceville. The hotel is very clean, the staff very kind. The room was brand new and so was the bathroom. I will definitely choose him again next time I come back to Malta
Experience an abundance of unparalleled facilities and features at Onyx Hotel. Maintain seamless communication using the complimentary Wi-Fi at apartment.Guests can avail parking facilities at the apartment. Kindly note that smoking is prohibited in the apartment to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Onyx Hotel. At the apartment, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Onyx Hotel, guests can access vending machines that provide light snacks and beverages 24 hours a day.
2024.07.24
Our stay at Hotel Onyx in San Julian, Malta was simply wonderful. Since our arrival, we have been welcomed with exceptional warmth and helpfulness by the staff, always ready to satisfy our every need with professionalism and courtesy. The cleanliness of the hotel is impeccable, with rooms always tidy and perfectly sanitized, a detail that we greatly appreciated and which made our stay even more pleasant and relaxing. The breakfast deserves a full 10: rich, varied and of high quality, it is the perfect way to start the day. Every morning we were delighted by a wide choice of fresh and tasty products that fully met our expectations. When we return to Malta, Hotel Onyx will undoubtedly be our point of reference. We highly recommend this hotel to anyone who wants a stay of comfort, cleanliness and excellent hospitality.
Excellent
10 review
4.3/5
Price from
NZD 87
per night
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With a stay at St Julian's Bay Hotel in St. Julian's (Il-Balluta), you'll be a 2-minute drive from Sliema Promenade and 7 minutes from Grand Harbour. This beach hotel is 1.6 mi (2.6 km) from St George's Beach and 4.4 mi (7.1 km) from Upper Barrakka Gardens.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
You can enjoy a meal at L ordineRestaurant serving the guests of St Julian's Bay Hotel, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.10.06
We arrived to find that we did not have a room. We were staying for 2 weeks as we were getting married. Easy jet had cancelled our flight from Gatwick. I informed the hotel of our change of date which I had on my phone. Can you imagine how we felt? We also had 8 rooms booked for family. After half an hour of total stressed they found our booking under Kevin Kevin!! The hotel receptionist was going to provide some Prosecco and was also asked to book 3 taxis for my self and bridesmaids on Saturday 1st October, I asked several times if he had done this he assured me that everything was booked and not to worry. Saturday came no taxis and no Prosecco. Had to book ourselves, meaning we were late for my wedding. The hotel itself is dirty, I found dried blood and holes on supposedly clean sheets, mattress was threadbear. The rooms were swept once in the time we spent here. New staff are always being trained, obviously they don’t keep them very long. The showers are small dirty and bathroom tiny. Hardly any storage facilities. You have to pay to hire a fridge. There are no facilities to iron clothes and the hairdryer smells of burning when you use. The air conditioner in the room causes everyone to have sore throats. There are no disability facilities, the stairs are narrow, there is one lift that is very small. I seriously would advise that you do not stay at this hotel
Located in St. Julian's, Hostel Malti is by the ocean, a 3-minute drive from Sliema Promenade and 6 minutes from Grand Harbour. This hostel is 8.8 mi (14.1 km) from Blue Grotto and 9.1 mi (14.7 km) from Hagar Qim.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This Edwardian hostel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 8 air-conditioned rooms featuring DVD players. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
GGuest User2023.02.27
It was awesome! Best vacations ever !! We’ve met so many nice people, it was a really cool experience! The welcome was perfect! The rooms and the bathrooms were very clean ! Thank you all for this ! We have already planned to come back !:) Eden and Mara :) from France
Located in Sliema, Plaza Regency Hotels is on the waterfront, a 1-minute drive from Sliema Promenade and 8 minutes from Sliema Ferry. This beach hotel is 1.9 mi (3.1 km) from St George's Beach and 3.7 mi (5.9 km) from Upper Barrakka Gardens.
Don't miss out on recreational opportunities including an indoor pool and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Stop by the hotel's restaurant, Penthouse Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 156 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.10.19
After much deliberation for location and hotel for our stay in Malta we chose 'The Regency Plaza, Sliema*' and after a fantastic week here we know that we chose well. Very happy with the hotel from the reception - happy to help with anything and everything, baggage storage (until our room was ready), our room, the bed, the view, the pool (outdoor one is blooming cold but who cares!), the breakfast choice to most importantly, location! It's important to know that *Sliema is massive and where the ferries go from. This hotel is quite a distance from there (although easily walkable) and is actually situated in Exiles Bay (Bus stop is actually Antik - right outside the hotel) a much quieter and prettier area. We were put on the 5th floor and were so glad as the views were superb and also the outside noise isn't as intense, but the sliding door to the balcony is very effective at cutting out the noise anyway. I loved to sit and watch the world go by early morning and evening - people jogging, walking, taking dogs for a walk or the may electric scooters whizzing by. We had no trouble sleeping nor did we hear any other noise (like music or road traffic etc). There are a couple of nice bars/restaurants opposite the hotel and directly out of the hotel entrances (yes, there are two receptions and entrances) is a pizza place (which you walk through to get in) and a Costa Coffee shop. Our room was a reasonable size and had all the amenities we needed - safe, hairdryer, plenty storage, a nice shower (but you do have to pay extra for coffee making facilities) but the toilet took forever to re-fill after a flush - a tad annoying but nothing I'd really moan about. The shower had some marks on the grouting but overall the room was very clean and the maids came everyday. Bed was comfortable and blackout curtains ensured a good nights sleep. Breakfast was a very, very typical European hotel offering. Cooked sausages, bacon, eggs, beans, tomatoes etc. Plenty choice of break, fruit, meats and cheese. Lovely fresh cooked warm croissants with a choice of jams, chocolate sauce and more. Coffee and juice via machines and waitresses very efficently cleaning up after you as soon as you are done, so no clutter of plates on tables etc. As mention, the top floor swimming pool was excellent but really cold. We found this both bracing and refreshing on the warmer days, plenty of sunloungers, a pool bar and mutliple level seating (as there are two sides to the hotel, you can cross over). We got a 7 day bus travel card for €21 each and we used them to death as it is so simple to get anywhere on the island by bus. They are clean, frequent and convenient. The bus stops are right outside the hotel for either direction. They can get full during 'rush hours' but that's always part of the charm of travel by bus we find! The location of the hotel we found was perfect, not only for bus/ferry travel but for bars and restaurants and even swimming. There is a wide pedestrian boulevard that
Set down your bags, breath, take your time, relax, and unwind at ibis Styles St. Pauls Bay Malta. Inspired by the charm of the Mediterranean landscape and its distinctive prickly pears, this stylish hotel welcomes you in the heart of Bugibba with 65 trendy rooms featuring king size bed s, 43 inch TV, free WIFI, tea and coffee facilities for the cosiest comfort. Enjoy stunning view of the Bay from the rooftop pool, recharge your mind and enjoy our freshly baked savours at our lounge bar
2024.07.02
My sister and I needed a good getaway. As such, we chose to visit Malta and we stayed at Ibis Styles St Paul Bay Malta. Our experience was amazing. The staff members were very welcoming and humble. We felt elated with the service and we want to thank everyone who took good care of us. Thank you to Sladaha, Andrea, Mehdi, Samir and everyone else. Take care everyone and hope to see you all soon, Devina Khadoo and Sunita
With a stay at Pebbles Resort, you'll be centrally located in St. Paul's Bay, a 4-minute drive from The Malta Classic Car Collection and 10 minutes from Golden Bay. This hotel is 6.6 mi (10.6 km) from St George's Beach and 9.6 mi (15.4 km) from Sliema Ferry.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy Asian cuisine at MedAsia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 231 guestrooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
GGuest User2023.04.27
The hotel is very clean, very hot outdoor swimming pool. The buffet is very repetitive and not terrible. It is better to eat at the map or outside. The hapy hours is not valid for the buffet. Incredible anyway. Otherwise excellent quality price and cheap drinks.
With a stay at Solana Hotel & Spa, you'll be centrally located in Mellieha, within a 15-minute drive of Golden Bay and The Malta Classic Car Collection. This beach hotel is 7.5 mi (12 km) from Gozo Ferry Terminal and 10.5 mi (16.9 km) from St George's Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Bellini Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 241 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.04.02
An enjoyable weekend break at Solana. The place is well positioned in the center of Mellieha to explore the town, v. nice view from the rooftop (attached a pic) that they also highlight as instagram-worthy. I rated the location 4/5 because of the relatively minor difficulty to find close-by parking as you need to be careful due to limited hours, but I learnt after that the hotel offers limited parking spots against payment. Cleanliness and service both rated an excellent 5/5. The facilities were good, again they didn't merit a 5/5 only because of a couple of small issues: you can experience a relatively long wait for the 2 lifts (used by guests and staff) at peak times since the hotel consists of two connected buildings, the gym needs a spruce-up as the multi-use machine needs a good oiling and the treadmill's arm cushions easily came unstuck, and the rooftop pool water was slightly murky on Sat afternoon and Sun morning. Other than our studio apartment was a comfortable fit for a family of 4, that included a well-equipped kitchenette that we used on the second night when the kids fancied an evening in after a long day. And nice to see once again the old-school complimentary sewing needle and thread, as well as a good sized bathtub. Tea and coffee freebies were present in abundance in the room. Breakfast was delicious and they certainly got the bacon, sausages, eggs, pastry and yogurt right.
All in all, a well-priced worthy consideration if you're staying in Mellieha.
With a stay at Maritim Antonine Hotel & Spa Malta, you'll be centrally located in Mellieha, within a 15-minute drive of Golden Bay and The Malta Classic Car Collection. This family-friendly hotel is 7.5 mi (12 km) from Gozo Ferry Terminal and 10.7 mi (17.2 km) from St George's Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Enjoy international cuisine at Les Jardins Buffet Rest., one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 280 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
GGuest User2023.03.30
Hotel was in a really good location in Mellieha - right next to the bus stop if you want to travel, plenty of really good restaurants around like Villager, and a decent enough spot if you like a bit of coastal hiking, as I do.
One minor complaint is that the shower gel/shampoo is dreadful, just water with some green gloop - bring your own if you want to feel clean!
Outstanding
136 review
4.7/5
Price from
NZD 63
per night
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No.1
4.2/5
60 review
Hyatt Regency Malta
Paceville, St Julian's | 0.08KM from Bortex & Friends
"Friendly owner""Great stay!"
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No.2
4.3/5
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So City Hotel
Paceville, St Julian's | 0.12KM from Bortex & Friends
"Great stay!""Great location"
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No.3
3.9/5
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H Hotel
Paceville, St Julian's | 0.08KM from Bortex & Friends
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Noru Hotel Malta
Paceville, St Julian's | 0.18KM from Bortex & Friends
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No.5
4.2/5
126 review
InterContinental Hotels Malta
Paceville, St Julian's | 0.1KM from Bortex & Friends
"Great stay!""Great location"
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No.6
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be.HOTEL
Paceville, St Julian's | 0.02KM from Bortex & Friends
"Great stay!""Great location"
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No.7
4.3/5
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Hugo's Boutique Hotel - Adults Only
Paceville, St Julian's | 0.1KM from Bortex & Friends
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No.8
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Paceville, St Julian's | 0.24KM from Bortex & Friends
"Great service""Great stay!"
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No.9
0.0/5
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Hyatt Centric Malta
Paceville, St Julian's | 0.2KM from Bortex & Friends
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Latest Reviews for St Julian's hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
YYan Tong KohNice location if one is looking for a seaside holiday. Quiet, peaceful with lovely views of the sea. If one is looking for a location that is easy to travel around, then staying at Valletta might be more convenient as the bus and main ferry terminal is situated there. However, if one is touring by car / taxi then the consideration where the bus terminal is would be less important.
Filling breakfast (though it doesn’t vary very much from day to day) and serves its function of filling one up for the start of the day! Rooms are neat and tidy, some areas show wear and tear but does not affect the overall functionality of the room. Good and clean comfy beds.
Excellent service by the hotel staff who made the stay enjoyable. We unfortunately had an accident with the sliding bathroom door but the hotel staff did their best to make the rest of our stay as worry-free as possible.
TTrek49354340683I visit Malta frequently but this is my fist time at the Marriott and I am staying here as I write this. I don’t normally write such lengthy reviews! Serious investment has been put into the hotel building and facilities and the quality clearly reflects this, but it is the staff who clearly stand out and make the stay for guests so enjoyable. It’s not perfect, but the bar is set very high here. At a time where the hospitality Industry is having recruitment issues it makes the level of service even more impressive. The staff everywhere are incredibly helpful, friendly and welcoming. Their recruitment and staff development/ training and retention model obviously works extremely well. The only negative issue I had in the whole visit was not caused by the hotel, but by a ‘chocolate ice cream’ incident late one night on the main terrace. I felt for the staff as they clearly aim for the highest of standards and when things are beyond their control and spoil things, it must be so frustrating. I do thank Alex his team for trying to resolve the issue. They were first rate. Reception An area I feel can spoil a hotel. It certainly did for me at a recent stay in a Meliá hotel where staff were too corporate, too unhelpful and too impersonal. Not here! The welcome and care were exemplary. Bars Excellent service and quality. Lovely settings. Again, staff could not be better. Pool The 12th floor pool is the only negative as it is too small for a hotel of this size. The new pool area. which looks almost complete and extremely impressive, will make a huge and positive difference to the hotel. However we still enjoyed the pool area and the drinks and meals were very good. Staff extremely helpful Rooms We stayed in a suite and it was immaculate, comfortable and very relaxing. Room service and cleaning were first class. Lovely staff once again. M Lounge/Room I’m not sure what I’ve paid to have access so cavy Comment on whether it’s worth it or not ,but it’s been a very very pleasant experience. Breakfast in there is perfect for me. Quiet, peaceful, lovely views and amazing staff. Being able to call in during the day to cool off and enjoy some evening drinks is very enjoyable. Staff could not be better. Snacks on an evening are varied, delicious and really well presented. In comparison I usually stay at IHG due to points etc but have been lucky to now receive corporate rates at Marriott. I visit Malta regularly and would usually stay at the Palace - I am due to stay there again shortly so it will be interesting to compare. I have visited the Phoenecian and it’s beautiful and is a similar price range really . It’s stunning but I think I prefer the atmosphere here. I think the Marriott is the stand out hotel for me and I will be switching loyalty programmes I think because of this hotel. I do love the Palace because of it’s location and overall quality, but think I will probably by choosing the Marriott in future
YYuwenThe hotel is quite old - not sure if it is recently refurbished. Our balcony is right next to the path to the beach with a connecting door… very noisy in the morning and totally lack of privacy. And it was not communicated to us upon arrival.
The safety box in the room is malfunctioned… so I carried all my valuables with me. Unfortunately, on our way back to hotel, our passports and cash got stollen…
I requested for make-up service the second day (we stayed for two nights) but nobody came. So we didnt get the room made up. Very disappointed.
The view from the room is probably the highlight. And the access to the pool of the sister property is a perk.
Reception team is not friendly. Never provided proactive service.
This is the best hotel that we’ve ever stayed at. We booked the Cirque de Malta room. The staff here are incredible, consistently going the extra mile to make your stay luxurious. Everything we asked for, within a few minutes it was delivered to our room, if we had an issue someone was there to sort it out. The room was spotlessly clean. The spa facilities are fantastic, the masseuses deliver an expert, relaxing experience. I loved the shower walk experience. There’s lots of choice for breakfast. Location is great, a few minutes down to the ferry crossing to Valletta and some of the main bus stops. Hot tub on our private terrace was great. It was difficult to make ourselves leave the hotel to explore the island! Decor is quirky and well conceived. I cannot stress enough how brilliant all the staff were, from housekeeping to maintenance to the spa team to the front of house staff, everyone we spoke to just delivered fantastic hospitality and customer service. Would definitely recommend and if we come back to Malta we will be staying here.
GGuest UserClean hotel. I arrived and I see that I had not specified that I wanted a double bed and the room had two separate beds. I went downstairs and asked the girl who attended me if there was a possibility of changing it and without any problem I asked the manager and they immediately gave me another room with a double bed. The room as seen in the photo.
GGuest UserI will start by saying what a great hotel, a great location and the rooftop pool is a great little area. But the hotel staff are useless, We had paid for our trip in advance and paid for breakfast and upgraded to a room with a balcony and a view. I will note that we had 2 bookings 1 for the first night and a booking for the 3 following nights as we changed our travel plans due to flight costs and had a extra day.on arrival at 4pm ( check in is 3pm, we were told our room wasnt ready and we needed to pay, i told tge guy we had paid and had to get proof that i had, we were also told we hadnt booked breakfast or paid the upgrade again i had to find the proof, eventually all was sorted and we finally got into our room Next day we went down for breakfast and were refused entry as we ”hadnt paid” again we had to wait whilst it was checked, to then be allowed in. Later on that day we recieved a call to the room asking if the room was ok and do we need anything, we asked for a littpe milk for tea and within minutes it arrived, 10 minutes later the phone rang again and it was reception saying that we hadnt paid and if we dont go down straight away and pay it we have to leave. Again i had to go down and sort it.. finally all sorted... till departure, we werevthen told we hadnt paid the city tax, and even tho a trainee receotion lad said to the lady he was there when we paid it, she said if its not on the system we pay.. its only a few euros but its incompetence. The room itself is nice, spacious and comfy beds with a fantastic shower. The roof top pool is a great sun trap too.. Breakfast was nice, and lots of choice with real orange juice A good stay but ruined a bit by staff not doing there jobs
Avoid this hotel, I would give 0 stars if I could. Originally had a booking made through *******. I cancelled it but there was a malfunction through the ******* app so the cancellation didn’t go through. The hotel was made aware of this and charged me £250 anyways claiming it was a no show. ******* said they’d refund me recognising the issue but as the hotel charged me directly, they’d have to accept however the staff at the hotel refused to co-operate and told me it’s “not their problem”. Was going back and forth on email and received patronising responses, attitude and a complete lack of understanding. (Especially from Tathiana Chermont). I have never experienced customer service this bad in my life. If you are staying here, just make sure you have no issues because I can assure you they won’t help you.Do yourself a favour and avoid this place.
EEric BeharThe hotel has a perfect location.
I will come back ,I loved it.
However improvements are needed:
Breakfast:Fruit juices are terribly diluted to make things worse served on 10Cl glasses.
Better pastries would be welcome.
Room needed repairs broken floortiles.
Elevators have seen better days.
A 4 E coke at the pool is rather extensive.
But still I loved the hotel.
Modern hotel in a great central spot. Staff were pleasant and helpful. Rooms were spacious and many of the facilities e.g. television and wifi were good. Shower being situated in the room for a twin birth was impractical, meaning one of us had to leave the room whilst they other showered. Shower curtain provided for privacy but see through. Our shower also leaked all over the bedroom floor every-time it was used.
GGuest UserStaff was willing to help, but did not fullfill their promises. The location is good, very close to the centre of Paceville. However, the gym and indoor pool are closed, which was not reported on their site, so it was a bummer that those were not available. We had counted on it.
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