Best Western Priory Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Bury St. Edmunds

Best Western Priory Hotel

Mildenhall Rd, Bury St. Edmunds, Suffolk IP32 6EH, United Kingdom
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hotel overview picture
Highlights
Free parking
Lots to do
Pets welcome
Amenities
Golf Course
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Multi-Function Room
All amenities
Property Description
Best Western Priory Hotel in Bury St Edmunds is a rare breed indeed. The welcome is warm and personal and the standards are high, which few can say in the same breath! We never compromise your comfort, and well do everything within our professional power to maintain an oasis of calm during your stay! The Garden Restaurant offers service with a smile and dishes with a difference...earning two AA rosettes for our efforts! As an AA three star hotel with an 81% merit score, were a must-visit, and free parking inside our walled grounds makes us a viable option for the business traveler too. Meetings and conferences are enhanced with Wi-Fi throughout the hotel and bedrooms, and we come highly recommended for all special events. Attention to detail and commitment to quality are key to our guests comfort and well-being...which means we enjoy a reputation as a premier venue in Suffolk and wider East Anglia. Enjoy your stay.
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7.6/10
Good
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 95 reviews
Surroundings
Train: Bury St Edmunds
(980m)
Train: Stowmarket Railway Station
(25.1 km)
Landmarks: Lancaster Gospel Hall
(530m)
Landmarks: The Parish Church of Saint George
(590m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double Room
27

Superior Double Room

1 Double bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Room Details
Check Availability
Standard Family Room
8

Standard Family Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Room Details
Check Availability
1 Double Bed, Classic Room, Non-Smoking
7

1 Double Bed, Classic Room, Non-Smoking

1 Double bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Garden view
Room Details
Check Availability
Superior Twin Room
8

Superior Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Room Details
Check Availability
Classic Twin Room
6

Classic Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Garden view
Room Details
Check Availability
Executive Double Room
11

Executive Double Room

1 Double bed
Has window
Non-smoking
Private bathroom
TV
Towels
Wardrobe
Room Details
Check Availability
Classic Single Room
6

Classic Single Room

1 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Room Details
Check Availability
Hide Room Types

Guest Reviews

7.6/10
Good
95 reviews
Verified Reviews
  • Cleanliness7.6
  • Amenities7.6
  • Location7.6
  • Service7.6
Average for similar properties in Bury St. Edmunds
Most Mentioned
J‍a‍c‍k
April 8, 2025
It was ok for just a bed for the night not more It was ok easy check in and out. Room was relatively dusty with cob Weber on lamp. Bathroom looked like it needed a deeper clean as had mould around seals and on ceiling. Also I had a disabled room which wasn’t need and thankfully not as the hand rail on the door poked as though it wouldn’t last much longer as there was a gap between the screws and door. Also had weird blood like stains in bathroom. Also the tv was very dated and wasn’t smart and the normal tv channels didn’t work as kept stuttering and cutting out. Thankfully had something I could plug in to watch tv. Though defiantly didn’t seem like a hd screen
P‍e‍t‍e‍r
April 7, 2025
Disappointing Room ok if a little dated TV in room did not work, when reported to a member of staff they seemed nonchalant and didn’t care. Said it would be looked at tomorrow (after I left) I was charged for the stay again on checking in which I had to chase ********** & try to find a staff member in the morning that could eventually do a refund. Most unfriendly and unhelpful business that I have had the misfortune to stay at
M‍a‍r‍i‍o‍n
April 12, 2025
Staff Very helpful staff, particularly many at breakfast. Disabled and he was very helpful.
D‍a‍n‍i‍e‍l
March 8, 2025
The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!
P‍a‍u‍l
January 27, 2025
Lodges comfortable enough but walls very thin. I have stayed before, previously in the main house. This time i was in one of the lodges, detached from the main building. My problem wasn't with the hotel or staff, however the walls between rooms are very thin, my neighbour decided to have a 2 hour telephone converstaion that i could have joined in with! At 6.30am her alarm started to go off, unfortunately she had already left the room so it continued to sound without anyone there to turn it off.
R‍i‍c‍h‍a‍r‍d
January 22, 2025
A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.
S‍i‍m‍o‍n
December 18, 2024
Disappointing! We had room 54. Unfortunately it had an odd musky smell and we had an horrendous night due to the front door of the room banging due to wind that evening. The front door has what can only be described as too much room between the door and sill surrounding it so it is not a tight closing door. Nothing like a bad nights sleep when away.
D
February 19, 2025
No hot water No hot water. That’s all I’ll remember about the place.
L‍e‍e
October 4, 2024
business trip Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.

Services & Amenities

Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleSet menu
AgeFee
Adult
Set menu:£12.95 (approx. NZD 29.08) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: £10.00 (approx. NZD 22.46) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Renovated: 2005
  • Number of Rooms: 36
Best Western Priory Hotel in Bury St Edmunds is a rare breed indeed. The welcome is warm and personal and the standards are high, which few can say in the same breath! We never compromise your comfort, and well do everything within our professional power to maintain an oasis of calm during your stay! The Garden Restaurant offers service with a smile and dishes with a difference...earning two AA rosettes for our efforts! As an AA three star hotel with an 81% merit score, were a must-visit, and free parking inside our walled grounds makes us a viable option for the business traveler too. Meetings and conferences are enhanced with Wi-Fi throughout the hotel and bedrooms, and we come highly recommended for all special events. Attention to detail and commitment to quality are key to our guests comfort and well-being...which means we enjoy a reputation as a premier venue in Suffolk and wider East Anglia. Enjoy your stay.

Frequently Asked Questions

What are the check-in and check-out times at Best Western Priory Hotel?

The check-in time at Best Western Priory Hotel is 15:00 and the check-out time is 11:00.

Are pets allowed at Best Western Priory Hotel?

Yes, Best Western Priory Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Best Western Priory Hotel?

Prices at Best Western Priory Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Best Western Priory Hotel?

The cancellation policy for Best Western Priory Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationBury St Edmunds
Distance to Train Station0.98KM
Average Price FromNZD305
Hotel Star Rating3