First time staying here, the staff are pleasant and the area the hotel is located in is lovely but the room we stayed in (room 11, the same as the other review!!) could have been cleaner, there was few cobwebs on the ceiling, marks on the walls and ceiling, headboard on bed was dirty, dent in wall near door, extractor fan in bathroom not working which meant the bathroom steamed up and made the room feel hot, red stain near toilet (looked like dried blood!?) and a stray hair belonging to some else found on the pillow!!