Hotel Grand Mumtaz Towers

Service was good. All staff was friendly and cooperative. Dinner and breakfast was of a high standard. Rooms, washrooms clean.

Very poor and horrible experience. room was provided that too a used room was provided with other guest luggage in the room. Room was smelling badly. The washroom was not cleaned and sanitized.

Yes, you read it right. Leave aside that a hotel spoils your trip by some shortfalls, This property has the capacity to SPOIL your trip even before bookings. They have listed one number of Mr. Rajiv as their first point of contact whom I attempted to call and them sms (well within the regular business day and hour) in India. Firstly he doesn't bother to respond and when he calls back good hour later, his opening statement is "Kaun ho Tum, kabhi landline per call kartey ho kabhi Mobile per (who are you, you are calling on landline and then on mobile) in his MOST derogatory tone. He has no intent to even know who you are and calling him for what reason? After having travelled for over 20+ years, this has been the MOST RUTHLESS and UNWELCOMING attention I have got from a sales person. Dear Owner of this place, Trust me there are better ways to ruin your business, you dont need to scoop down to illtreating your potential customers even before they have booked the properties.

Great place for stay, the food is really nice and the staffs are very good. Great place to stay in kashmir. We are 15 people but they have provided us a great service really happy with their behaviour and service

It was a good experience in hotel mumtaz. Staff is so friendly n cooperative in nature. Good service. Location of the hotel n it's view is good. Overall best experience. One must try.

Found very poorly maintained toilet and fan, fan was making noise. Toilet tiles not properly slopped, always 2cm water collected in toilet surface making stay uncomfortable. Bake fast found ok.