Guest User
June 23, 2023
The stay was not good and satisfactory. We had 5 rooms for 4 nights. In terms of cleanliness and hygiene was not good. First day when we checked in, 2 rooms had fan problems, fan were making very loud noise. We requested for either change of room or repair of fans, but were told that fans will be repaired next day. Next day also nothing happened when we came back after our day trip the status was the same. When we asked at the reception we were told that being sun-day the technician didn't come and market was also closed. Receptionist asked to adjust for one more day, next day we will get the necessary done. Even on third day nothing was done, when we came back tired in the evening, nothing was done. That moment we had a heated argument at the reception as they were fooling us for 2 days. As we were really angry at the reception and other guests were seeing they agreed to change the rooms, which till 10 minutes back were not available and in half an hour the fans were also repaired. The new rooms given to us were very dirty. As the fans were repaired we asked for the old rooms but they refused that and said we have to stay in the new rooms, next day will see, the day after also they refused to change. The new rooms were downgraded from our package rooms. Service in the restaurant was also very slow, even after asking for water and glasses were not being given, we were 13 pax and they used to give 2 - 3 glasses. For curd they used to say bowls are not available as dish washer has not come.