Guest User
May 25, 2024
Can't fault it, Staff great as always. Lucy was on reception at check-in along with another staff member whose name I didn't catch. Because of traffic on the A1, we arrived later than planned, and we couldn't be bothered to go out. So, we decided to just chill in our room for the night. Later in the evening, we meet Jamie and Lewis the Night staff. Having read the reviews, we were slightly anxious about the noise issue but barely heard anything all night. The room was large and clean, and the bathroom was also spotless. Down side the Zip and link bed started pulling apart in the night but easily sorted. We didn't eat in the hotel, so we can't comment on that side. Check out was painless. Hannah and Claire were pleasant and friendly. Even the parking warden, as I loaded our luggage into the car in the loading bay at the front of the hotel, was polite. I'm sure we'll return at some point.