The Mouses House Rainforest Retreat
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Springbrook
The Mouses House Rainforest Retreat
Lodge
2807 Springbrook Road, Springbrook, Queensland 4213, Australia
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We Price Match
Amenities
Sauna
Spa
Massage Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
All Amenities
Property Description
At The Mouses House Rainforest Retreat, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the lodge to ensure you stay connected during your visit. Arrange your trips to and from the airport using the lodge's convenient transportation services booking.Amenities at car hire offered by The Mouses House Rainforest Retreat simplify the organization of your excursions, tourist activities, and other adventures in Gold Coast. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.Chilly nights become more delightful than balmy ones, as you snuggle near the lodge's inviting hearth. Always look your best in your preferred attire with the laundromat and laundry service provided at The Mouses House Rainforest Retreat.Desire to unwind? Make the most of your visit at The Mouses House Rainforest Retreat with accessible amenities such as room service.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Mouses House Rainforest Retreat also include unique design elements like a balcony or terrace.A number of rooms feature in-room video streaming for guest amusement and enjoyment.In certain rooms, the lodge offers visitors access to a refrigerator and a coffee or tea maker.In the lodge, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at lodge's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Mouses House Rainforest Retreat, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, hot tub, spa and sauna for ultimate relaxation.At The Mouses House Rainforest Retreat, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.
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9.2/10
GreatCleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 15 Reviews
Surroundings
Airport: Gold Coast Airport
(49.0 km)
Train: Robina
(31.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Deluxe Chalet
2 bedrooms: 1 queen bed and 1 king bed | 1 living room: 1 sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Chalet
2 bedrooms: 1 single bed and 1 double bed | 1 living room: 1 sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
9.2/10
Great
15 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Springbrook
AI Summary
The cabins offer quirky, well-equipped amenities and a rustic feel. Ideal location for hiking and wildlife viewing. Guests appreciate comfortable beds and well-equipped kitchens, providing a relaxing experience.
Helen G
March 8, 2025
Wayne, we are safely home in Toowoomba. I just wanted to to thank you from the bottom of my heart for giving Cinderella a new lease on life. Definitely brought tears to my eyes to see what you have achieved. We both had a magical time there. Can we top that experience, probably not, but we will definitely be back. Wishing you and yours and all your chalets gentle days to come. Stay safe. Kindest regards, Helen five star plus.
Cass W
March 8, 2025
Our anniversary was ruined! We stayed in chalet ‘dopey’ ($420/night—absurd!) and it was so disappointing. The room was dusty with mouldy pillows, and maintenance issues such as windows with faulty locks - which raised safety concerns. Additionally, no one bothered to inform us about the lack of local restaurants during check-in. We should have checked, but letting us know (basic hospitality) would have been nice. With the nearest restaurant an hour away, better communication about dining options would have prevented a ruined evening. Given the premium pricing, we expected much higher standards of both maintenance and service. My advice look elsewhere! Especially if it's a special occasion!
Yacht97
February 16, 2025
We can't say enough good things about our stay at the Mouses Rainforest Retreat and Lodge, it was just fabulous! 'Sleepy' was clean, fully stocked with everything we needed (we brought our own food etc), overall it was even better than it looks in the photos. As for the outside environment, it's just stunning, great views, wildlife literally at your feet (or door in the case of the scrub turkey!) We had an issue with our travel plans so we were delayed a day and Wayne kindly was able to rent out our chalet for the night we missed. Thanks a lot Wayne, we're already thinking of visiting again during our next visit.
Helen T
August 2, 2024
We had Cinderella chalet. We walked in and was greeted by wayne, not once did he crack a smile, we felt like second class. All he said was to settle the account and everything you need to know is on the ipad! The front garden area with a table and chair was super dirty looked horrible for a front area of a "flash retreat".We unpacked the car and was heading to our chalet and passed wayne again, my boyfriend asked about wood for the fire and his reply was yes there is but a nice warm jacket can help! Then passed me saying there is a reverse cycle air-conditioniner there! How rude!!! The wood look like it had been collected in the damp forest and stored for years as it was dusty and damp and took forever for it to burn! Luckily we were smart and bought our own. The chalet itself was gorgeous by a beautiful running stream. Our chalet really needs a fix up. The fridge door never shut and when it did the beeping sound kept going, you had to keep banging it shut. The sliding doors don't slide good. The outside spa needs a good revamp, lights half working, ***** falling off. Outside chairs absolutely disgusting! Spa inside big but the plug outlet was super mouldy, actually the whole bathroom tiles were all mouldy!!! The bin was so gross and dirty. The electric frypan base was all bubbled and needs to be thrown away! Coffee pod machine no pods supplied just the cheap maccona sachets. $1 each if you buy from them, at least supply a couple we pay enough for the 3 nights! From bedroom to lounge area is a step down, very dangerous if you're not paying attention especially in the dark with lights low. Our chalet is in a lovely spot but needs a good tidy up and clean. It's had its day. The hot tub room is so uninviting! Oh and the huge sign that's new isn't to be seen until you pass the place! Not even on an angle, just faces the bush across the road! We never said anything to management as we felt like he was un approachable from the moment we met him. Sorry Would not recommend.
Jessica P
July 29, 2024
We stayed in Cinderella as an anniversary treat. It is rated as luxury and the setting next to a cascading mountain stream is magical. A private cottage with wood for the woodburner, a spa bath for two inside, plus another one on the covered deck. Wayne, the manager was friendly and helpful. Some fittings like the toilet roll holder on the wall, the bedside lampstand and the metal tray for the port bottle (rusty until I cleaned it), need replacing, as does the seal on the fridge door. The alarm that went off quite easily for us, turned out to be the fridge alarm, indicating the door was not shutting properly. Half the LED lights in the hot tub on the deck were not working and the broken filter basket floated around when hot water was added for our romantic soak. I mentioned the light issue to Wayne before we left and he indicated that he was aware some were not working. In spite of these little disappointments, we enjoyed our three night weekend stay. Hopefully the small amount of TLC needed will soon bring it back to it's former glory!
Guest User
February 29, 2024
Our family of 4 from Brisbane recently enjoyed a 3 night stay at the Mouses House in Springbrook. The Mouses House consists of a number of gorgeous self contained wooden A-framed chalets. Chalets accommodate various numbers of guests. Each chalet is immensely private - they are each set down a wooden walkway and sit separately in the rainforest, and each has a view over a delightful running creek. We stayed in the Doc chalet which sleeps at least 10. There were 2 queen bedrooms and 2 bathrooms downstairs, an attic upstairs with 4 single beds and a fold out couch in the lounge. The main bedroom had a hot tub with windows overlooking the rainforest. It was every bit as good as sounds and each member of our family spent time in the hot tub during our stay. The kitchen was well appointed which was fantastic as there are no groceries available on the mountain so - apart from a couple of cafes that have limited lunch menus (consisting predominantly of toasted sandwiches) - self catering is really your only option. Our chalet’s lounge area had a dining table and a fireplace (which we used even though we visited in summer - it’s chilly in the rainforest!), with plenty of room to relax, read a book or play a board game. Brochures and information about the local walking tracks were available in our room. There was also a deck with seating that overlooked the running creek. The communication we received via email from the Mouses House before our arrival was informative and timely. We loved our stay at the Mouses House, would recommend it highly and will most definitely return.
Jet04540658776
February 15, 2024
Wonderful location but the chalet we got - Doc was very grimey and smelly. The possum urine on the deck was so strong we couldn't sit out there for long. Accommodation in need of a deep clean and done regularly. Can't recommend this accommodation.
janegibson364
January 10, 2024
The beautiful Mouse House Retreat was as ethereal as ever. I have been lucky enough to stay there once before and the entrance to the rainforest and chalets surely must be one of the most magical in the world. Just a small wooden gateway into the sub tropical rainforest.The boardwalk is lit and winds it way through the forest to each chalet. This was a special birthday celebration so it was perfect.
Services & Amenities
Most Popular Amenities
Sauna
Spa
Massage Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Tennis Court
Café
Wi-Fi in Public Areas
Spa
Bar
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
German
Food & Drink
Café
Bar
Room Service
Health & Wellness
Tennis Court
Massage Room
Sauna
Spa
Activities
Eco Tours
Public Areas
Barbecue
Garden
Business Services
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: 08:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | AU$20.00 (approx. NZD 21.43) per person per night |
Adult | AU$45.00 (approx. NZD 48.21) per person per night |
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1981
- Renovated: 2011
- Number of Rooms: 3
At The Mouses House Rainforest Retreat, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the lodge to ensure you stay connected during your visit. Arrange your trips to and from the airport using the lodge's convenient transportation services booking.Amenities at car hire offered by The Mouses House Rainforest Retreat simplify the organization of your excursions, tourist activities, and other adventures in Gold Coast. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.Chilly nights become more delightful than balmy ones, as you snuggle near the lodge's inviting hearth. Always look your best in your preferred attire with the laundromat and laundry service provided at The Mouses House Rainforest Retreat.Desire to unwind? Make the most of your visit at The Mouses House Rainforest Retreat with accessible amenities such as room service.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Mouses House Rainforest Retreat also include unique design elements like a balcony or terrace.A number of rooms feature in-room video streaming for guest amusement and enjoyment.In certain rooms, the lodge offers visitors access to a refrigerator and a coffee or tea maker.In the lodge, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at lodge's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Mouses House Rainforest Retreat, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, hot tub, spa and sauna for ultimate relaxation.At The Mouses House Rainforest Retreat, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.