Guest User
April 30, 2024
Experience to forget. We stayed the weekend of April 27-28. Classic room, with PVC shower cubicle, broken and rusty, not eligible for a 4 star rating. We went out for dinner in Spoleto and on our way back, around midnight, we found the unthinkable: the restaurant room, which is located a few meters from the rooms, had become a disco with DJs and loud music. Hundreds of 18-25 year olds were dancing and drinking alcohol around the facility. The noise continued until 4 in the morning and did not allow us to sleep. The parking lot was full of cars and motorbikes. We called the front desk several times to complain to no avail. How is it possible that a relais surrounded by nature, with a spa and wellness center, can organize such an event? We should have made a complaint to the police, but we didn't want to ruin our stay further. Shameful, at the time of payment they didn't even offer a discount for the damage caused. We will never return. Except for the wellness center staff, who were very courteous and professional.
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