Motel 6 Spokane, WA - West

The service was great but there are cochroaches and the shower was very nasty

Horrible wi fi , horrible smell , something out of a horror flick

Great little hotel with nice staff!!

Wifi was very poor. TV remote control didn’t work. Poor TV channel selection. Lots of noise in the hallway at 2:00Am.

I would use this in a last resort situation Drug deal going on in parking lot, someone broke into another room through the window and used the room, lots of shady people. Staff was polite, rooms were clean.

First off, Adrian at the front desk is great. He is calm and helpful - especially when faced with room and keycard issues. We arrived early but told check in was 230pm. When we came back it took over an hour to check in, as issues with rooms & keys and only 1 staff at the desk. Rooms keys a big issue as many guests coming down as locked out room. I was upgraded from a Queen bed room to 2 Double beds as the first room given had someone in it. The upgraded room had a Microwave and mini fridge (very old) Room was basic and clean. Fan in bathroom very loud and toilet did not flush. Room did not have a do not distrub sign, no bathroom amentities like shampoo or hair dryer. TV channels limited and my tv remote had no batteries. Another trip to the front desk. I was given batteries but the remote did not work. Since checkin was so chaotic - I was not provided the wifi or any information about the hotel. Toilet did not flush - I tried to call the front desk by dialing 0 as there was not directions or paper to tell you how to call. No one answered. I went to the front desk to get a plunger - but he could not find it and was going to deliver to my room. This did not happen as he forgot to write my room number down. BUT - Bed was comfortable and no noise above or around my room. Price was the best in town - but still expensive for a Motel.

Neighbor across the hall was a little loud trying to get into her room (yelling for about 20 min tire) but quieted down before we went to bed thankfully. Toilet didn’t flush without lifting the lid to the tank but otherwise a good rest after a long day.

It was one of the worst stays anywhere for us. I paid for a room with a microwave and fridge. The microwave didn’t work, remote didn’t work and the toilet was clogged. Went to the front desk 4 times to resolve matters and one of the folks came to look at the toilet said the would be right back…never came back. I went to the front desk to inquire and she said we are going to move your room. I said when were you going to tell me? No response. Then we ended up with a room with no microwave or fridge! The halls all smelled like smoke and urine.

The gentleman who checked us in was polite and friendly and that portion of the stay went smoothly. However, the doors from the parking areas to the inside hall were broken, leaving only one key pad that worked. Other doors were jimmied to stay unlocked and allow anyone from the outdoors to come in. The glass door area nearest our room was shattered as though someone had hit it with a car or a heavy object. Several of the electrical outlets in the room didn't work, nor did some of the lights. There was hair in the bed sheets that did not belong to anyone in our family. The toilet would not stop running and had to be manually repaired inside after each flush. There were people loitering in the parking lots having arguments through the windows with people living inside the rooms. The whole situation felt very unsafe and makes it hard to consider staying at another Motel 6 when not knowing if the motel will be clean and safe, or another nightmare like this one was.