Princ Heritage Rooms

Amazing location, beautifully and tastefully decorated and immaculately clean. Just of main piazza smack bang in the middle of the palace. Wouldn’t stay anywhere else in split. Only regret is not having enough time to appreciate the private terrace as we were so busy out and about. We didn’t take the breakfast option as wanted to try different places Communication and instructions were exceptional and we were lucky enough to have access to our room from 11am which after an early flight was great Thanks for an amazing stay

It was beautiful and roomy in the old town. Super accessible when arriving at the main entrance of the old town plaza. Then entering the old town undergrown market. This entrance was always crowded due to the historical site. I easily found further access to the waterfront plaza with very few stairs for the remaining stay. Even the staircases to the room were the roomiest. The property looked brand new and spotless. The door code is a bit complicated so I thought the owner could just provide the procedure images via WhatsApp that would be sufficient (the video instruction would burn my cell-data that should not require). At the time I stay Oct 2023, only text instructions were provided. We spent a few minutes to figure out with the mentality that we were in the foreign county that confusion would happen. A next-door visitor arrived about 1 hr. after us. She spoke loudly and angrily on the phone to the owner because she could not figure it out. We came out to help her. Room was decorative with excellent spot lighting. USB ports were available, which was a big plus. The bed was very comfortable and met the king size dimension. The refrigerator was the smallest in size, but it was the noisiest that I have ever seen. I stayed in three other apartments/studio during this trip. No other fridges made a loud noise at all. Smart TV was not available. Local channels were limited compared to the other places during my stay. I hope the owner will improve this area soon. The hotel rate was $345 USD for 3 night was the most that I spent during my trip to Dubronik, Split, Hvar, and Cavtat. Good marketing but I rated only 4/5 for the inconvenience of the fridge noise, not many TV options, and the room fees of 10%-15% more than it should be by the end of October.

The good news, the room was fairly clean other than the mold in the shower and the location was in the middle of the palace grounds. The city view was looking at trash in the building right next door. Finding the place was not straightforward the first time, and involves some dark alleys at night. You only find this out the day before arrival. The descriptions on Expedia/Hotels.com etc are not entirely accurate. There is no one on site. Our room involved several flights of (nearly 60) stairs and had we known we would have avoided the place. You can leave bags at the front desk (basically a hallway) but they are not locked and there is no responsibility from the hotel. The front door was left open on at least one occasion we were there so not secure. Tour and ticket assistance - you are pointed to a website - no help at all. Breakfast one cup of coffee and option A or B. Gets tiresome after 1 day and is not onsite. TV - only gives you a few local channels. All others like CNN are blocked. No servicing of the room to replace the instant coffee. As the title says, there is no reason to ever use this location with better options out there.

We stayed three nights at Princ Heritage rooms and were very satisfied with the overall experience. The location is optimal, in the middle of the old town, but the room was very quiet considering the location (even though our room was on the first floor!). The room was exactly as shown in pictures, very clean and nicely decorated. The service from the staff was very helpful and personal, the instructions for self check-in were thorough and we received assistance when needed. The check-in procedure was simple. The staff arranged an airport pick-up upon request and provided very nice restaurant recommendations. The breakfast was served in a restaurant located just a few steps from the accommodation. There were two breakfast plate options to choose from. The quality of the food and service was nothing special but ok for a few mornings.