Šetalište Pape Ivana Pavla II 36, Split, Split-Dalmatia County, 21000, CroatiaView Hotel Details
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Hotel Fanat Guest Reviews
4.3/5
Very Good
63 review
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Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(63)
Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Superior Double Room With Balcony And Sea View
Stayed in May 2024
Couples
29 review
5.0/5
Outstanding
Posted on Jun 19, 2024
很安靜 但是uber比較難叫這個城市 得提前叫
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LYNSEY R
Stayed in Jul 2024
Couples
3.0/5
Posted on Aug 28, 2024
There is a huge building project all along the front of this hotel & beyond. We have a Seaview room but also the whole of the construction site. It is literally across the street. 7.15am this morning we're we woken by the loud heavy machinery. The balcony is dusty from the works, and you cannot sit out in the day as its so noisy. At the tiny beach, 5 minutes from the hotel, you have to cross the entrance to the building site to get to. But you can still hear all the machinery from the site. What annoys me most is we were not informed of this building works until a couple of days before when the hotel emailed directions. No mention of it on their website & too late to cancel as no refunds. If you log on to the Radisson website which is also effected it clearly informs guests about this work. The hotel itself is very nice & clean. The reception staff and barman have been really friendly and helpful, excellent service. Just note the restaurant is closed Tuesday & Wednesday. If I can make a couple of suggestions for the hotel. Please put the info about the building site on your website, its dishonest not to, if we had known about it we would have chosen somewhere else. It would also be nice if there was tea / coffee facilities in the room. Please put covers over your cold breakfast like you do with the hot food. It is not appealing seeing flies landing on the food. Nice hotel shame about the building site, not the hotels fault but have a responsibility to put the info on the website before taking peoples money.
Response from Property: Dear Lynsey R, Thank you for your visit, and for your valuable feedback. Your kind words about the hotel and the staff will motivate us to continue and provide good service in a friendly and relaxed atmosphere. We have shared this info on many reviews from this year on different traveling portals: currently, the public beach of Znjan is under renovation, which was a long overdue plan from the city authority. When completed the project will upgrade the beach infrastructure and features, and will benefit the visitors as well as our hotel. We apologize if the construction site diminished your overall experience and the sea view from your room. Concerning your comment on the noise from different sources, may I comment our hotel is equipped with quality doors, windows and walls to block any surrounding noise. In our opinion, noise level from construction is minimal, and depending on the time of day, often stops altogether. Usually on the weekends and every afternoon the construction site is not active. We have noted your suggestions. We will be soon adding tea/coffee stations in the room. Also, complete breakfast buffet will be redesigned, compared to this year's display. Thank you once again, and we hope to see you again. Kind regards, Teo Pericic Front Desk Supervisor Hotel Fanat
jessGSWC
Stayed in May 2024
Couples
1.0/5
Posted on Jun 13, 2024
The whole avenue between the sea and the hotel is going on a major construction project. It is obviously a planned project by the government or major developer. The hotel should have been informed way before the construction started. However, the hotel mentioned nothing. Just imagine if you wanted to have a relaxed beach holiday but found out that instead a huge construction site was right in front. How devastating it would be ! The staff said the outside situation is out of their control. I agree but they should have informed the guests. He said there were guests’ reviews online talking about the construction. They are not trying to hide anything. But hold on, how does it become the responsibility of the guests to tell others about the situation of the hotel? Who is charging a room for €280 a night with a huge construction site in front ? The construction will not complete until 2025, hopefully summer. Check carefully before you book the hotels on that road. Plus, there are other better hotels in that location. No need to go to this one.
Response from Property: Dear JessGSWC, Thank you for your opinion. Currently, the public beach of Znjan is under renovation, which was a long overdue plan from the city authority. When completed the project will upgrade the beach infrastructure and features, and will benefit the visitors as well as our hotel. The construction work is performed on the public area, and is not related with our hotel in any way. We apologize if the construction site diminished your overall experience. We would like to emphasize the work intensity around the hotel varies significantly, from day to day, and it is in our opinion really not too intensive. The good news is, usually on the weekends and every afternoon, the construction work stops. May I add, first public beach is just 5 min. from the hotel by foot. In addition, there is a beach club, just 10 min. away by foot. All the hotel staff is dedicated to make the stay of our guest as pleasant as possible, making everybody feel welcome and appreciated. We would like to thank all of the guests who stayed with us previously, and especially this season, under these less then optimal circumstances. Thank you for giving us the opportunity to prove to you, we are still worth visiting. Hotel Fanat Team
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 14, 2024
Genuinely not sure if myself and the other reviewers stayed at the same place as this hotel was FANTASTIC. Staff- incredibly friendly and helpful. They even showed me how to work the sauna Facilities- pool heating wasn’t working as it wasn’t peak season. But to get lengths in and have a cool off at the end of the day it’s perfect. Sauna, showers and gym down there are also really relaxing. Great place to be with free tea Breakfast- small station as it’s a small hotel but plentiful options for both sweet and savoury. For my fellow Brits no beans. Coffee wasn’t the best but you can’t have it all Construction site- only working 9-5 Monday to Friday (if that). Can’t hear it in hotel grounds or the room just makes the walk to town a bit more challenging Town- hours walk or 20 min Uber for a fiver. I normally walked or ran it for the steps. About 20 mins walk away there is the quietest beach and a couple restaurants Rooms- got a free upgrade and there was a massive bath, heated floor, mini bar and balcony and you could see the sea
Dodo70Dodo
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 21, 2024
Nice experience, even if only for 1 night. Our room was spacious and had a big bathroom too, with both shower and bathtub. Cleanliness was okay. Breakfast had a reasonable choice of savoury and sweet food, but in a 4-star hotel it must be improved in my opinion: for instance the coffe-machine is fed with soluble coffee and not with whole beans. Excellent service from front-desk people.
Response from Property: Dear Dodo70Dodo, Thank you for your visit, and for your valuable feedback. We are dedicated in providing a good service in a friendly and relaxed atmosphere. We are taking steps in further improving our breakfast offer, and we will consider changing the coffee type, upon reading your comment. Thank you once more and we hope to see you again. Kind regards, Teo Pericic Front Desk Supervisor Hotel Fanat Team
JVDD_249
Stayed in May 2024
Couples
1.0/5
Posted on Jun 15, 2024
There is a big construction site in front of the hotel, which stretches out for at least one kilometer in both directions from the hotel. Both the road and beach in front of the hotel are completely under construction, and this will last until 2025. This hotel is more expensive since it is a beach front hotel but at the moment there is no beach at all in front of the hotel. We payed extra for a see view room which is now a construction view room. The hotel didn't do anything to compensate this. The room itself is average but the airco is very loud so it is impossible to sleap at night with the airco on. The shower is in the bath tub but the shower panel doesn't close well so the whole bathroom gets wet when you take a shower. The breakfast is very disappointing. Very limited choice and the food is of poor quality. The staff doesn't restock during breakfast so if you go one hour before closing time of the buffet there isn't even some toast left. Overall this hotel is not worth the price.
Response from Property: Dear JVDD_249, Thank you for your review. Currently, the public beach of Znjan is under renewal, which was a long overdue plan from the city authority. When finished the project will upgrade the beach infrastructure and features, and will benefit the visitors as well as our hotel. We apologize if the construction site reduced your overall experience, and the sea view from your room. Furthermore, there is a beach available for swimming 5 min. distance by foot. In addition, there is a beach club, just 10 min. away by foot, where guests can daily rent parasol, sundeck chairs, etc. We are sorry to read you had couple of issues in your room, which seem to be easily fixable had you presented your problem to our staff. We try to serve our breakfast buffet with lots of fresh food and beverage items, and we try to change some items each day to make it interesting for our guests. We will consider further upgrading, after your comment. Kind regards, Hotel Fanat Team
Delorina123
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 29, 2024
Great Hotel and brilliant location and facilities. Only problem was the beach construction opposite and along the entire beach road. Fully trained professional management and friendly staff. Special thanks to Maria, Lucia, Nella , Tommy and The Management. Thank you Purpose Travel & Hotel Fanat. Adel & Rina Adamo Surrey UK
Response from Property: Dear Adel and Rina, We are sincerely humbled by your kind words. It makes our efforts so much easier when we are acknowledged and appreciated by our guests, so on behalf of all our staff, a big thank you. We hope to see you again sometime, from the official schedule of the beach reconstruction project, it is due to be finished sometime next year, hopefully before the summer. Hotel Fanat Staff
Guest User
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 31, 2023
Big rooms and friendly, nice staff. But full price for hotel that is under renovation nad doesn’t actually offer everything it states. Also infront of the hotel there is a building site and the machines start at 7AM.
RH11356
Stayed in Sep 2023
Family
3.0/5
Posted on Oct 30, 2023
Hotel facilities were good. Nice room. Breakfast was good. The road to the hotel from the west was blocked due to a large beach construction project (boardwalk?). So taxi will drop you a few hundred yards from the hotel because they can't get any closer. You will need to walk with all your bags the last stretch to the hotel. The sidewalk is ok. Road to the east is open, you need to tell your taxi/uber driver to come in from the other direction (from the east) to drop you right at the hotel. Uber's GPS apps don't show the blocked road, so you need to advise your drivers. Also that construction project extends to the beach in front of the hotel. So you can't walk directly from the hotel to the beach due to construction fencing. It might be nice when all the construction is done.
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Sep 14, 2023
Fanat offers great spacious rooms and very helpful stuff. The restaurant offers a fresh pasta scampi with truffle sauce - loved it! Double thumbs up for the restaurant chefs and service crew. Special thanks to Dina and the Fanat crew in helping me make a celebration of ours a memorable one - hats off to the Fanat family!
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jul 3, 2023
his hotel was conveniently, situated close to the beach. Great for an early morning swim. However, away from the city centre in a quieter area. The rooms were luxurious, well appointed and kept scrupulously clean. Had a great night sleep as the hotel was quiet and the bed was really comfortable. The staff were helpful courteous and looked after us very well. The breakfast was excellent with a wide range of items on the buffet. Also had an excellent lunch here. We would have no hesitation in recommending this hotel, and indeed staying there again ourselves.
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on Jun 1, 2023
Hotel Fanat, what a little gem this hotel is, all the staff are so friendly, food in the restaurant lovely, beautiful views overlooking the sea with a beach 20 seconds walk across the road. Uber into the old town main strip only €5-6, would def recommend this hotel if visiting Split Croatia
Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Feb 19, 2023
The staff were brilliant - very helpful indeed. The rooms were average - seemed rather dated for the price however the breakfast was absolutely appalling; breakfast is the only meal we wound have till dinner time. The selection was non existent with. It let the hotel down immensely.
Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
What a pleasure! Clean, spacious, quite etc etc etc what more could you ask for. The breakfast was great and the staff were so professional and friendly. Definitely ask for the sea view. We most certainly will be back. The bed was so comfortable and needed. The bathroom was super clean and huge. Only negative I have is that the television had no English programs, but that did not take away anything from this hotel.
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
What an amazing place to stay. Close to the main town. Sea side hotel. Amazing staff. On day one when could not find a taxi, tmanager Mladivic personality dropped us at our tour bus stop. So very kind of him. The management must be so proud of their staff. Great food, great heated pool n sauna. Thank you so much for making our stay comfortable. We will visit you again.