Emperor Suite - Beyond Timeless

The suite itself is in good repair, clean and good for anyone staying in Split for a few days. The facilities were good, perfect location for exploring the palace and the town, Riva is minutes away. Why did I not give it 5 stars... I think the communal staircase could use a little attention, clean & some general maintenance. Communication with the owners was difficult. It was fine once we got there but before we arrived emails and WhatsApp messages weren't replied to despite instructions warning you must check in at least 72 hrs prior to arrival. Not going to lie this panicked me! I could have used a 2nd pillow! Lastly - I was close to rating 3 because of this...I didn't find it easy to get a good nights sleep. If you're a heavy sleeper you'll be fine. As the suite is within the ground of the palace it's pedestrianised, the local businesses, cafes, restaurants etc use trolleys to cart what I assume is the days waste or restocking for the next day. They were not quiet and the trolleys rattle along the pathways until the early hours, most nights past midnight. There was also nothing on the listing that stated the bells of the cathedral that is so close, start ringing every morning at 6am, then 7am, then 7.15am and I think every 15 mins after 7am. No lay ins to be had there, you're up at 6am whether you like it or not. I would not have stayed here if I knew. I was not even getting 6 hrs solid sleep with the trolleys till the early hours and the bells ringing at 6am.

Ideal location, clean accommodations, washer and AC were a major plus, and the POCs were easy to work with and were very helpful. Highly recommend if you want to stay in a great location.