Guest User
July 19, 2023
We’ve chosen to stay at this hotel for our summer vacation for the third time already. It has a perfect location away from the center of Brela and also away from a bit louder Baška voda, so it’s perfect for those who prefer a laid-back atmosphere. The views from the restaurant and the infinity pool are unmatched, the food is delicious, the service great, and the rooms are cosy and clean. The beach at the site is clean, not too crowded and well maintained. Among all the members of the kind and hard-working staff, I must expose Mrs Zvjezdana and Mr Mate from the restaurant who were extremely kind, hospitable, and warm-hearted, and really made our dinners even more pleasant. However, there is some space for improvement, as always. What we’ve noticed in the past years and it still hasn’t improved up to now, is the problem with local intruders at the pool. At times, 15 or more local kids would come and play in the pool, making noise and ruining the quiet. Of course, the pool guys would ask them to leave after my complaint, but it did bother me that they never took care of it by themselves, almost as if they’d ignored them on purpose. What shocked me more is that whole local families could easily intrude the pool, bathe there, and occupy the already too busy lounge chairs. Again, they were removed only after my complaint. I guess, I can book a cheaper vacancy somewhere else next year and still come to Berulia to enjoy their pool :D Also the price for the hotel parking increased much in comparison to the years before (5e per day), which is a lot considering that one doesn’t even know where their car is located during their stay - certainly not at the hotel and certainly not anywhere covered because you get your car back covered in resin and pine needles. Again, not bothered by this but not for this price. Lastly, I’m only writing this review because I didn’t really feel heard by the receptionist at check-out. A simple question “How was your stay?/Do you have any complaints?” at check-out would be nice. Today, it seemed like the receptionist didn’t even have the energy to pretend to listen to my constructive critique, let alone take it into account. But still, all in all, a great hotel and I recommend it 100 %.