Reserved this pace for 280 for one weekend night. Arrived a few hours later and they had cancelled our booking without any prior notice.
They said they had an upgrade across the street at the Hilton where they attempted to downgrade us to a queen size bed.
It was no upgrade even when pushed to give us the king sized bed we had reserved because 1/ the served weak coffee (unlike the Starbucks where I had reserved 2/ they did not serve a made to order breakfast as I had gone out of my way to find 3/ the breakfast they did serve was inferior to the food at the Holiday Inn because there was less selection and no juice. 4/ the Hampton Inn by Hilton has generic toiletries, unlike The Courtyard by Marriott, which pictured Paul Mitchell .
Both hotels is owned by the same entity and they did not call to discuss a partial refund.—they just said they would, so I paid for a breakfast that I never received and paid for for what was billed as a better place to stay but received quality that was to the average holiday inn because it’s substantially the same but has a larger breakfast selection at a much lower price with comparable rooms.
Don’t stay at either of these places if you want convenience and comfort because you won’t get it. The Courtyard was even under construction (nothing mentioned in the ad) and the Hampton is surrounded by construction.