The Stronlossit Inn

Rude and frankly downright hostile hotel manager, who may also double up on the bar. I haven't experienced such awful customer service before and this started at check-in. I've never written a "bad"review for anywhere, even when I've found the service or product disappointing but this manager's behaviour is shocking. He truly acts as if the customers are a major inconvenience to him and appears to be actively annoyed by their presence. We were only staying 1 night, as a stop off point on a long journey and hadn't read the reviews beforehand or we would have avoided it. We also had a broken shower that was stuck on scalding hot (confirmed by maintenance and the day staff) which we reported. Not an apology or even a token gesture in response. The rooms are tatty and dated. The bed was comfortable enough and the room was clean. None of it was worth the money but the main issue was the hotel manager and his jaw droppingly awful approach to customer "service". Please read other reviews and atleast take it under consideration. I'd hate for anyone to be booking a lengthier stay and to have to deal with this man, if they can choose somewhere else and hopefully have a more pleasant stay.

We stayed at the Stronlossit in June, 2024 and were significantly disappointed by the hotel. The place is significantly more run down than you would expect given the pictures on the website. The room decorations have a Motel-6 vibe to them, our party (3 rooms total) had multiple issues with showers and wifi, and the lovely pictures with the pond and the ducks shown in their publicity turns out to be an area of the property that is only accessible after pushing through 2 broken gates. Strangely, we also found that several of the hallways were dark, to the extent we could not find the keyhole on our door. We eventually discovered the lights in the hall were simply switched off so we could correct the issue, but why was it like that in the first place? All this might be excusable if this was a bargain hotel, but it is actually fairly pricey. The hotel staff did fix the shower and wifi issues on our second night, and the meal we had in the hotel restaurant was quite good. The bar seems to be frequented by a number of locals so if you enjoy meeting people from the region, it is a good place to hang out.

Generally I was delighted with our three night stayHowever , though the chef was ver y good, the dinner menu was the same for each night. Secondly the hospitality was not refilled Thirdly the shower one morning was a dribble Finally one big problem was the creaking floorboards and footsteps above us which woke us and /or kept us awake

We stayed here as a group and used it as a base for walking Ben Nevis which is about a 15 minute drive away- the rooms were spotless and the amenities were perfect for us. The food was very good and the staff were really nice and helpful

Hotel room is newly re-furbed and comfortable. The service and food is excellent. Great overnight in Roy Bridge, lots of interesting woodland walks.

The couple who run this hotel are very friendly and clearly work hard. The overall staffing level feels very light, the food was disappointing and the dining room lacks any atmosphere. Overall clean and comfortable. Certainly not the worst hotel around but do manage your expectations.

We ate here twice during our stay nearby and the food was lovely both times. A fairly small menu but that's as it should be when it's all cooked well. Great friendly service too. Sadly we were too full to try any desserts! We will definitely be back

The husband and wife staff were great. We only stayed 1 night. We would recommend this inn to anyone needing lodging on their way to Ft. William.