2-Star Hotels in Spartanburg

Our initial impression of the facility was negative due to the older lady at the front desk. She was not very welcoming when greeting us nor apologetic regarding the time it took to check us in which was over 20 minutes. When we finally got to the room the AC was not working which required me to go back down to the check-in desk. Fortunately, another front desk clerk who was actually preparing to leave for the day assisted us by attempting to fix the AC and then eventually provided us with a different room assignment - she was wonderful - I wish I had gotten her name. Both rooms were exceptionally clean which pleased me to no end. The entire facility was very nice and impeccably clean. Everyone on the staff (from housekeeping to the numerous front desk staff we engaged with over the course of our stay) was very nice and accommodating with the exception of our initial check-in clerk. I would highly recommend this location but recommend they better train some of their staff.

A Travelers worst nightmare, the night of June 2,2023 me and my girlfriend decided to travel to Spartanburg for the night as we had to be in the area the very next day to look for apartments. I arrived right at 11 to check in and get settled into my room… It was some Hispanic lady behind the counter checking me in then “Kelvin” finished up the rest.. me and my girlfriend got our room which was “216” and got settled in for the night as we were dealing with graduation all that day. Over the course of the night my girlfriend woke up freaking out and was breaking into Hives as something bit us as we was asleep.. idk if it was bed bugs or a “tick” as the hotel property manager would say since they’re a pet friendly hotel… I rushed to the QuikTrip near by to get my girlfriend some “Benadryl” so she could stop breaking out.. I get back to the hotel and show Kelvin my girlfriends faces and he’s like oh crap as he knew something was up or he knew we was perfectly fine before we step foot into the Hampton inn…. He states that he doesn’t have any rooms available for me as his hotel and his sister hotel was completely booked for the night.. he then states that the room across from 219 was open and said that we could go check it out.. me and Kelvin went to 219 and the mattress had a big stain on it as well as the mattress was flipped. I told Kelvin that would not work and could we get our money back… he asked to check and see my girlfriend back and her face as she was bit.. me and Kelvin proceeded to walk in the room to check in on my girlfriend and my girlfriend sees something crawling in the bed as “bed bugs” me and Kelvin took pictures and I LEFT to come back to Columbia, SC at 4:45 in the morning…. The manager calls me that following Monday/ Tuesday saying that it could’ve been a tick biting my girlfriend but why weren’t the sheets changed upon our arrival as we didn’t have any pets in our room nor own any pets IF GOOGLE WOULD GIVE ME THE OPTION TO UPLOAD THE PICTURES I WOULD.

This was my second experience with this hotel, the first experience wasn’t quite bad. However this experience was a total nightmare! The night shift staff was very helpful and patient. Given the fact that the site was under construction I was able to overlook the never cleaned room and dead bugs in the sink. I was thankful and comfortable until I had to deal with the late and irresponsible management from day shift. First I was told that I would be charged $28 of my $100 deposit for leaving my room a couple of minutes late, but when I collected all of my gathering a I was then told I couldn’t receive any of my deposit back because I had brought damage to the property. My observation she is a unfit and lazy worker that just got over during this holiday season. I still thanked her for her half done and unpleasant services as pushed me towards the exit of the building and threatened to call authorities. I would’ve accepted a portion of the deposit being charged but losing the whole thing that wasn’t worth the service from the beginning is just ridiculous! This particular hotel will never receive my y my service ever again!

Pre reserved for cross country trip to a funeral. The manager was ‘the only person working at 4pm’, front desk, cleaning rooms, laundry’ etc. She stayed there all night working. I won’t stay there again because the shower didn’t work and had no hot water. I can’t say enough about the manager’s work ethic. She needs a raise.

All of the staff were extremely nice, especially Ethan and the breakfast staff. We were able to get extra pillows and a late checkout. I didn't realize how much I would need the late check out until the next morning. The AC in our room started sporadically ticking as soon as we laid down to sleep. My husband was injured earlier that day and I didn't want to move him so I tried to deal with the noise. Unfortunately, I'm a very light sleeper and the random ticks became torture for me throughout the night. By dawn the ticking lessened just in time for the near by train whistle to start. Nothing that the staff could've fixed in the moment but unfortunately, I dont think I'll return to see if we just had a bad room. However, I want to stress, we had no issues with the staff or other amenities.

A stay at Comfort Suites At WestGate Mall places you in the heart of Spartanburg, within a 5-minute drive of WestGate Mall and Spartanburg Methodist College. This hotel is 3.1 mi (4.9 km) from Hatcher Garden and Woodland Preserve and 3.6 mi (5.9 km) from The Showroom Gallery and Performance Hall.Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

The Hampton Inn & Suites Spartanburg I-26 @Westgate Mall hotel in Spartanburg, South Carolina is located in the heart of the business, shopping and entertainment district. Our hotel is next door to 1881 Event Center, featuring approximately 9,000 sq. ft. of dedicated banquet, meeting and event space. Catering is provided by Heirloom - A Milltown Eatery, open seven days a week for breakfast and dinner.The Hampton Inn & Suites hotel in Spartanburg is a 126 room hotel with 36 studio suites, offering complimentary WiFi in each guest room, lobby and breakfast area. Enjoy a complimentary hot breakfast each day, 24-hour business and fitness centers as well as an indoor heated swimming pool. The hotel is within walking distance of Westgate Crossing Shopping Center, Spartan 16 Theaters and Westgate Mall.The Hampton Inn & Suites Spartanburg is located just off Interstate 26 and one exit from Interstate 85, with easy access and availability to the majority of the Spartanburg's businesses. Spartanburg has plenty for our leisure guests to do, be it visiting the Chapman Cultural Center, Hatcher Gardens, the Price House, Walnut Grove Plantation, or one of our seven colleges and universities.A perfect hotel in a perfect location backed by the Hampton 100% Satisfaction Guarantee - we love having you here at the Hampton Inn & Suites Spartanburg I-26 @Westgate Mall.

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On my drive north from Atlanta, this was as far as I wanted to go on the first day, and it was a great stop. I wasn't there in time to shop at the outlets, but they are super close. There are lots of restaurants at the next exit, though construction makes it hard to get there----but the hotel desk clerk told me about another way to get there, using local roads. I recommend Daddy Joe's Beach House BBQ and Grill. You can also buy fabulous SC peaches and other produce at Abbott's or Strawberry Hill right next tot the hotel. My room was clean and comfortable, and I had an excellent night's sleep. Two reasons for Very Good instead of Excellent: the towel rack was hanging and not usable, because of a missing bracket. The front desk clerk said that it had been reported to maintenance. And the pen on the table broke into two pieces when I removed the cap....strange.

We stayed overnight at this Quality Inn on May 11th, 2023. It was very convenient to I-26 and the room was a good value. It was very clean, the free breakfast was good, and the staff was very friendly. Jatin Mehta was especially helpful, as he went out of his way to help us receive our reward points and made sure that our stay was comfortable. We appreciated his help, and we would recommend this motel to others traveling through this area.