Anonymous User
November 24, 2022
This was my second experience with this hotel, the first experience wasn’t quite bad. However this experience was a total nightmare! The night shift staff was very helpful and patient. Given the fact that the site was under construction I was able to overlook the never cleaned room and dead bugs in the sink. I was thankful and comfortable until I had to deal with the late and irresponsible management from day shift. First I was told that I would be charged $28 of my $100 deposit for leaving my room a couple of minutes late, but when I collected all of my gathering a I was then told I couldn’t receive any of my deposit back because I had brought damage to the property. My observation she is a unfit and lazy worker that just got over during this holiday season. I still thanked her for her half done and unpleasant services as pushed me towards the exit of the building and threatened to call authorities. I would’ve accepted a portion of the deposit being charged but losing the whole thing that wasn’t worth the service from the beginning is just ridiculous! This particular hotel will never receive my y my service ever again!