Hampton by Hilton Hotels in Spartanburg

A Travelers worst nightmare, the night of June 2,2023 me and my girlfriend decided to travel to Spartanburg for the night as we had to be in the area the very next day to look for apartments. I arrived right at 11 to check in and get settled into my room… It was some Hispanic lady behind the counter checking me in then “Kelvin” finished up the rest.. me and my girlfriend got our room which was “216” and got settled in for the night as we were dealing with graduation all that day. Over the course of the night my girlfriend woke up freaking out and was breaking into Hives as something bit us as we was asleep.. idk if it was bed bugs or a “tick” as the hotel property manager would say since they’re a pet friendly hotel… I rushed to the QuikTrip near by to get my girlfriend some “Benadryl” so she could stop breaking out.. I get back to the hotel and show Kelvin my girlfriends faces and he’s like oh crap as he knew something was up or he knew we was perfectly fine before we step foot into the Hampton inn…. He states that he doesn’t have any rooms available for me as his hotel and his sister hotel was completely booked for the night.. he then states that the room across from 219 was open and said that we could go check it out.. me and Kelvin went to 219 and the mattress had a big stain on it as well as the mattress was flipped. I told Kelvin that would not work and could we get our money back… he asked to check and see my girlfriend back and her face as she was bit.. me and Kelvin proceeded to walk in the room to check in on my girlfriend and my girlfriend sees something crawling in the bed as “bed bugs” me and Kelvin took pictures and I LEFT to come back to Columbia, SC at 4:45 in the morning…. The manager calls me that following Monday/ Tuesday saying that it could’ve been a tick biting my girlfriend but why weren’t the sheets changed upon our arrival as we didn’t have any pets in our room nor own any pets IF GOOGLE WOULD GIVE ME THE OPTION TO UPLOAD THE PICTURES I WOULD.

The Hampton Inn & Suites Spartanburg I-26 @Westgate Mall hotel in Spartanburg, South Carolina is located in the heart of the business, shopping and entertainment district. Our hotel is next door to 1881 Event Center, featuring approximately 9,000 sq. ft. of dedicated banquet, meeting and event space. Catering is provided by Heirloom - A Milltown Eatery, open seven days a week for breakfast and dinner.The Hampton Inn & Suites hotel in Spartanburg is a 126 room hotel with 36 studio suites, offering complimentary WiFi in each guest room, lobby and breakfast area. Enjoy a complimentary hot breakfast each day, 24-hour business and fitness centers as well as an indoor heated swimming pool. The hotel is within walking distance of Westgate Crossing Shopping Center, Spartan 16 Theaters and Westgate Mall.The Hampton Inn & Suites Spartanburg is located just off Interstate 26 and one exit from Interstate 85, with easy access and availability to the majority of the Spartanburg's businesses. Spartanburg has plenty for our leisure guests to do, be it visiting the Chapman Cultural Center, Hatcher Gardens, the Price House, Walnut Grove Plantation, or one of our seven colleges and universities.A perfect hotel in a perfect location backed by the Hampton 100% Satisfaction Guarantee - we love having you here at the Hampton Inn & Suites Spartanburg I-26 @Westgate Mall.