The Bond 1835

We stayed here with our whole bridal party and were so so pleased with the stay. The rooms were beautiful and the views (especially in the fall) were stunning. Korey and Katie who were there during our stay made our wedding time special. They were extremely flexible with their service for certain things (breakfast for my mother during getting-ready), cleaning up glass after a vase fell (as a side note, possible ghost here), candy for the halloween season, and just general good chats and support. Cannot recommend enough. Also, the breakfast was delicious. Truly the best omelette I've ever had.

We stayed at the Bond 1835 on our way home from Michigan to Connecticut. After 11 hours driving, we arrived at about 2:00PM. Nobody was there when we arrived and our room key was in an envelope at the front door. Our assigned room was not the room we booked so we notified the innkeeper - evidently we were "upgraded" to another room. The owner was able to sort this out while we were out to lunch and we eventually settled in but it was not the seamless start we had hoped for after a long day on the road. Lunch was really good but it was totally by chance as nobody was there to give us guidance. We enjoyed dinner that evening and breakfast the next morning was great - Katie was a delight to talk with and the crowd was really friendly and interesting. We went into town after breakfast to explore the town. It was charming but small and we had seen it by noon. We noted that most restaurants were closed (it was Monday) and there wasn't too much happening locally (we did not want to drive far after our travels the day before). Also, you cannot directly access the lake from the property so going for a swim was not convenient. Therefore we decided to ask the owner if she would let us leave a night early. She would not consider this request and since we reserved for 2 nights, we were obligated to pay. She stated that she was a small business and that she and other B&B's do not entertain these requests. We have stayed in many B&B's across the country and during the few times that we have needed to make changes, we have found the owners to be very accommodating....We left anyway and headed home as we saw no value in sitting around the room for the afternoon with very limited dining options for dinner. As I'm trying to write a balanced review: The good: The room that we chose was nice with a view of the lake. The staff was really friendly and helpful - special call-out to Katie as she really tried to accommodate us The not-so-good: The inn should have somebody there to greet you - it seemed quite impersonal The "upgrade" did not work for us - with a B&B, we chose a specific room based on the pictures. The other room did not look anything like it and we were initially displeased The innkeeper should consider some flexibility to early departure requests. We realize that she has a business to run but it was a really slow Monday and I doubt that she was losing other bookings. She missed an opportunity to create goodwill Lastly - Skaneateles is r-e-a-l-l-y quiet on Monday - bad timing for us as this visit just didn't work out the way we planned.