Morningstar Buoy Haus Beach Resort at Frenchman's Reef, Autograph Collection

This booking is a total rip-off from the beginning to end. 1.Make sure you have free cancelation because you will surely use it. 2. Just know that there are extensive hidden fees including paying for paddle boarding, scuba diving, etc whether you use them or not all guest are required to pay at the end amongst other things. 3.Customer Service was horrific from beginning to end starting with long check in wait times without any acknowledgement also don't expect them to initially fill you in on the astronomical fees that they tack on in the end.Also, upon finding out they placed me on a ground level floor facing all the foot traffic opposite of any ocean or scenic views, I was promised a room change the following day which never happened for the duration of my stay. 4. Room service surprisingly came to my room at 8pm inquiring about service which was bizarre. 5.Food is insanely expensive including room servic delivery. I paid almost $50 for a small sized pizza at the low end restaurant.Free Breakfast which was listed upon booking as well as on my receipt was anything but free so be where.They told me upon checkout it is only $80 but there is nowhere stating that information. One hostess at Salt shack told me it would would be a 20minute wait for breakfast or I can try a buffet upstairs but after walking in the hotsun upstairs there was no buffet or restaurant and so the 20 minute wait continued. 6.Overall hiddeen fees were were astronomical.This is a 2star rating at best.i hate that I chose this place for my stay it was a total rip off!

Our stay was amazing, but what really made it special was the staff who made US feel special. We are celebrating our honeymoon and the staff by the pool - Wendy the pool lead, Anai, Mia and Nika treated us like royalty and made our visit truly one to remember. They also told us all the great places to visit and gave us recs on what to do. We’re hooked and definitely will be back!

Excellent property, great service, Wendy the pool lead went above and beyond to give us anything we requested, even when i was told there was no coffee available Wendy went in the kitchen and brought us some! Dante and Tevin at Valet made us comfortable and feel at home immediately, our room was clean and well kept all week 5 out of 5 stars I'd definitely stay again! My only complaint was a rude waitress Nathalie at the salt shack restaurant but even her cranky attitude couldn't ruin my day! Stunning vacation spot