Premier Inn Southend-On-Sea (Thorpe Bay)

Staff very nice and welcoming, hotel is shabby and in need of updating. Black mould on windows and in shower, bathroom skirting grubby. Shabby carpets. No air conditioning just a fan and you can only open the windows a couple of inches, no good in the summer. Overall needs a complete refurbishment both rooms and communal areas. I have a booking in a different area Premier Inn and are seriously considering cancelling my reservation. Nothing like the quality of hotel portrayed on TV. Extremely disappointed.

Great: - spacious, clean bedroom with fan provided - very comfortable beds - free car parking with plenty of spaces - really nice staff - as much tea and coffee as you want - bus stop outside the hotel - 30 minute walk from city centre - nice and quiet - Thorpe Bay beach just outside your door! - Toby Carvery right next door - they also do breakfast - corner shop about 10 minutes walk away - park with kids playground 10 minutes walk away Could be better: - lack of air-con - room was hot even with the fan going - no mini fridge - vending machine only had v limited options - no bottled water or water fountain Overall, we had a good stay!

The hotel is run down. Room was dirty with fluff and bits of paper on the floor, not good with a baby crawling around. Holes in the travel cot No air-con so a fan was left (30 degree heat) but the fan was caked in dust and grime that I had to take it apart before using to wash it

Fantastic Hotel, great value for money. The team at Thorpe Bay Premier Inn are extremely welcoming and helpful, especially Chris, Paulo and Justine. I would highly recommend staying at this Premier Inn. The room was clean, the bed really comfortable and parking was available. Next door is a Toby Restaurant where we had breakfast, lunch or dinner some days.

Clean rooms, great friendly staff. Great location, across the road from the beach and next to Toby Carvery. Best of all, opening windows, no air conditioning and with a fan if needed. Bonus of free parking on site. Would happily start here again.

I expect much better for what I paid. it may be a last minute booking but I am not happy with the rip off cost. exterior paintwork was pealing. I feel sorry for the lovely lady at the check-in that has to justify the state of the place. ,,........,....