Oaks Melbourne Southbank Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Southbank
Oaks Melbourne Southbank Suites
57-61 City Rd, Southbank, Victoria 3006, Australia
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Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 10-minute walk of Collins Street and Melbourne Arts Centre. This aparthotel is 0.7 mi (1.1 km) from Crown Casino and 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre.Show More
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Amenities
Wi-Fi in Public AreasFree
Luggage Storage
Private parking
Taxi booking service
24-Hour Front Desk
Front Desk Safe
English
Chinese
All Amenities
Property Description
Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 10-minute walk of Collins Street and Melbourne Arts Centre. This aparthotel is 0.7 mi (1.1 km) from Crown Casino and 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre.
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4.2/5
Very Goodbest stay here, sure come back
All 137 Reviews
Surroundings
Metro: Flinders Street
(620m)
Metro: Southern Cross
(1.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
15
One Bedroom Apartment
1 Queen bed
42m² | Floor: 2-37
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
18
Two Bedroom Executive Apartment
2 Queen bed
63m² | Floor: 2-37
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
16
Two Bedroom View Apartment
2 Queen bed
59-63m² | Floor: 1-37
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
8
Two-Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
14
One Bedroom View Apartment
1 Queen bed
42m² | Floor: 2-37
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
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Guest Reviews
4.2/5
Very Good
137 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4
Average for similar properties in Southbank
AI Summary
Consistently friendly and responsive staff offer excellent front desk service. Convenient location near city center and landmarks. Spacious, quiet rooms with cozy beds. Easy access to attractions and public transport.
Guest User
February 19, 2025
When we arrived, we had an issue with our room—the balcony door wouldn’t lock, and the balcony was somewhat accessible from other apartments. Concerned for our belongings, we asked if we could change rooms. The front desk staff were extremely accommodating and kindly offered us a free upgrade to a higher-floor, two-bedroom apartment.
Unfortunately, when we arrived at the new room, the second bedroom was locked and inaccessible. We didn’t bother raising it as we hadn’t booked a two-bedroom apartment and didn’t really need the extra space. However, we are starting to feel that the rooms are becoming a bit... dated. There’s often a musty smell when we check in, and this time, we found someone else’s socks in the dryer—after drying some of our own clothes, which wasn’t pleasant.
A little more attention to cleaning between guests and ensuring faults are properly addressed would go a long way. Sadly, this experience has left us considering other accommodation options for our next stay—something we wouldn’t normally do, as the Oaks’ location is fantastic! That said, I want to reiterate that the front desk staff were absolutely lovely and very accommodating.
arifazmi
September 3, 2023
best stay here, sure come back
Yam Keow
September 26, 2023
Front desk very friendly and helpful. Apartment big and spacious. Very convenient, walking distance to free tram zone.
Guest User
June 13, 2023
After checked in but the heating was not working! Waited about an hour to change to another room. Should have checked the heating before.
Monirath
February 22, 2024
Recommend for business travelers
Anonymous User
February 3, 2025
The room is very comfortable, the service is very good, and the sanitary environment and facilities are relatively complete. Because there are many people traveling with our family, we booked four twin rooms
Original TextTranslation provided by Google
Zuanshi💎NB
February 6, 2025
It has been a week since I checked out, and the 100 Australian dollar deposit has not been returned so far.
Original TextTranslation provided by Google
bluesky168
May 4, 2024
The hotel is in an apartment, and there are other people renting in the apartment, so the resident group is a bit complicated. The sanitation is not very clean, the decoration facilities are old, and the living comfort is relatively poor.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Wi-Fi in Public Areas
Free
Luggage Storage
Private parking
Additional charge
Taxi booking service
24-Hour Front Desk
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$45.00 (approx. VND 712,516) Daily. Reservation needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
English
Chinese
Food & Drink
Room Service
Health & Wellness
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Cleaning Services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Business Services
Fax/Copying Service
Additional charge
Postal Service
Safety & Security
Security Alarm
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. VND 1,583,367) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2016
- Number of Rooms: 327
Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 10-minute walk of Collins Street and Melbourne Arts Centre. This aparthotel is 0.7 mi (1.1 km) from Crown Casino and 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.