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"Our overnight stay was awesome, with a baby. Good service and an ambience feel like home. We went for a 4-hour journey, and we arrived very much early due to consideration. They allowed us to check in since my baby was a bit tired and grumpy, My husband and I were so grateful for that. Thank you very much. A place to reco and diffidently will check in again soon."

"Exceptional service and delightful welcome together with five star facilities. Location is safe and close to DFO shopping and many restaurants. Black out blinds ensure deep uninterrupted sleep. Porters make immediate eye contact and extremely obliging to assist in every way. Buffet breakfast to die for with so many enticing varieties to tantalise everyone's taste buds. They make you feel warmly welcome & special. Always a pleasure to stay"

"The one-bedroom apartment I originally booked was upgraded to a three-bedroom apartment (actually a two-bedroom and one-studio) without any notice. The original one-bedroom was very cheap. The kitchen is a rare gas stove in an Australian hotel apartment, which is convenient for cooking. The swimming pool is small, but there is a 25 meter walkway, and there is a spa, sauna, and the night view of the Yarra River is also beautiful, which is really good value. The traffic is normal. It is close to the Southern Cross Station, but it is far from Federation Square, which means that it is not close to Chinatown and the main shopping area. It is close to the office area, which is suitable for business trips. The only pity is that its front office is beside a turntable, and there is no place to park for free around it. The only parking spaces that can be seen are also for the police. In this way, after you drive out of the garage, returning the keys is a very crazy thing. I don't know if anyone else solved it. I parked the car on the turntable, rushed in, threw the key and ran. . . . . . Too embarrassing. Check-in also has this problem, because its garage requires a key to go in. It can't be like other hotels. Stop in and then go out to check in. But if you do n’t check in, you do n’t have the key. . . ."

"Check-in on the first floor, after entering the room, the room is strange, I don’t want to sit low and change the room immediately, it’s not wrong, change the 11th floor, the view feels comfortable, the kitchen utensils are relatively old, the decoration is generally the same, the scenery is good~"

"Best hotel in Melbourne I have ever stayed in the last 20 years. Everything is excellent. Location is great that there are restaurants around (also open on weekends and Sundays), duty free mall is a few minutes walk away and opposite there's a laundrymat. A few car parks are also located nearby. Most comfortable room I have stayed in a long time (on par with the Four Seasons Bangkok which was ranked 3rd in the world). Service is excellent and love their free apples too"

"in fact，when we‘re in china，we also like this hotel，very nice to chinese and quite，we can have nice sleep here，easy to go everywhere in the city，good space in the center of merbourn，we‘ll choose it again next time！add pics： Victoria market very closing"

"Its location is near Pan Pacific and Novotel Hotel. These 3 hotels are next to Melbourne Convention Centre. From Skybus Southcross station walk to hotel is around 20 mins. From hotel walk to Crown Casino Hotel is around the same time. Room size is big and it's like an apartment with the kitchen, dining room, washroom and bedroom. Room view is not what I expected to see the Yarra River. Will consider staying at other hotels next time."

"Was a lovely stay which felt like home! Everything was clean and efficient. Arrived early by noon and was granted check in with a warm welcome of chocolates and a personal note! Enjoyed a high floor on level 18 and late check out till 1pm as Elite Silver member. Would love to return here again next visit as there are tram stops, 3 supermarkets and South Melbourne Market all within walking distance. Love the friendly service from front desk to restaurant to housekeeping staff! Everything feels so new and fresh in the hotel, well maintained and being new. Easy to call an Uber as well just a short ride to city."