Best Hotels in South Pasadena, United States

I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

Stayed here for a month and has been renewing the room. The hotel is located in the Chinese area, and nearby restaurants can be reached on foot. The hotel facilities are more comfortable, with more plugs, cabinets and bedside tables, microwave ovens, small refrigerators, hair dryers, and ironing facilities. Fully equipped, windows can be opened for ventilation, air conditioning heating and cooling, the sound of the air conditioning is slightly louder, the room light is very bright, it can also be very soft, two kinds of switches, more humane, the bedding is more comfortable, the pillows are also soft, and the towels in the Baotou feel a little bit Smaller, a little bit overwhelming,

We came to town from Vegas for a concert and after staying in a couple of really dump hotels and hit-or-miss AirBnBs, I said, ”No way I'm talking any chances with this trip!” I just knew that I would get a good night's rest at a Hilton and it wasn't THAT much more expensive than the other hotels! Thank God! It was an amazing stay!! The beds were SOOOO clean and comfortable! All the staff were SO kind and helpful!!

This place is a gem. You wouldn't think so until you enter the room as it will be difficult to upgrade outdoors. But the room has been nicely renovated and formed interesting space retro decorations. I was tile grouting, congested snobbery and this bathroom did a great job. Spacious shower room was well assembled. The place was very valuable!

Frondesk Staff is unprofessional and unfriendly, During the stay housekeeping banging the Door around 7am in the morning when to the front desk making complaint didn't get any satisfy answer, specifically there's front desk staff just looking at me with stone face no smile just looking at me ,not even saying anything polite , no words, nothing !! ,i stood over there more than 5 minutes, finally one staff asking me did i need help ?! very unprofessional !!!

It's a pretty good hotel in the Chinese district, and it feels good value for money. The hotel has a lobby, free parking lot, and Chinese service. Overall, it is good. I recommend that you choose it first when traveling here.

The Asian receptionists here was so great. The bed was so amazing, you can have a great time there. When you are available,take your kids to swimming pool to experience the the California swimming pool with salty water. I love this as lot. Really a nice hotel for *********. Remember to enjoy the swimming pool with salty flavor.

A small hotel run by Chinese people. It has its own small yard for parking. It is full of cars at night. There is a small swimming pool. The building is not new and the facilities are not new, but the service is attentive. Although the breakfast is Western style, But there is also Chinese porridge, hot coffee and free instant noodles.

The room was clean, check in and out was easy and effortless. Our stay was very peaceful. Staff were super helpful and friendly.

Coming from a hotel ”snob”,saying that this Westin is one of the finest hotels I've had the pleasure of staying in means a great deal. Kudos to the professional and friendly staff - especially Adrionna, Autumn, Erwin, Guille and Marcos. Location perfect and interior and exterior first class.