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"It's a Relais & Châteaux hotel, but this was the only room available when I made the reservation. I didn't expect it to be so small. If you can afford it, book a larger one. It's comfortable to stay in and there's a Michelin restaurant downstairs."

"The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all."

"The store owner discriminated against Chinese people. They arranged a basement for us. There was no elevator and they didn't ask us if we needed help with the luggage. The most important thing was that there was a staircase next to our room. If someone went up and down the stairs, the noise was very loud! The curtains were not light-proof and leaked out from the sides. We could see inside our room from the side of the window. We had to use the kettle and bath towel in the room to wipe the curtains and hold them down, otherwise there would be no privacy! There was no view outside the window, three walls and a staircase."