Basecamp Tahoe South

Chose this hotel for the location and the fact it looked great from the photos. However : There was a bad smell in the room which we couldn’t identify. TV was missing cables, coffee machine had no coffee, sink would not drain and hairdryer was faulty - the phone in the room can only accept calls and you can’t call out so we had to go to reception in minus temperatures to log the issues. In hindsight I would have spent a bit more and chosen another hotel, wouldn’t recommend this as an option if you’re in the area.

Hotel was walking distance to the gondola and had an amazing hot tub and brewery on site. Coffee and breakfast in the lobby was amazing. Would not hesitate to stay again!!

Pros: Got a good price for a weekend trip. An okay breakfast to purchase. Good heating. Cons: "Family Room" on the third floor without elevator. Worn carpets and furniture. No room service due to staffing shortages. Verdict: Nothing remarkable, yet another Tahoe hotel. Wouldn't call it family friendly. Supposedly better in the summer and without kids.

We had a very rough experience checking-in due to a delayed flight and drive from Sacramento; there was no one at the desk to help us get into our room and the room keys didn't work, and it was after 1am. The manager was ultimately very helpful but it was a rough situation. The property is desperately in need of some reinvestment.

This is my first time staying here at Base Camp south Tahoe and my partner's 2nd time. The room is nothing to write home about but it serves the purpose for 2 day ski trip. However, one night we return to our room late night after a concert. The key card was not working for us to enter our room and no one around to help with this. We tried calling the phone number that was posted on their door and unfortunately it said their mail was full and we could not leave a message. We tried texting them but we weren't getting back a response in a timely manner in the meantime it is so cold outside we had to end up paying for a room at a different Hotel so we could at least have a warm place to sleep. Needless to say we are not very happy of how this was handled. At the very least the manager /owner should make this right for us as we are the customers and we did not get to sleep in the room that we had already paid for. We are not going to ignore this we will contact the hotel owner.

Very clean rooms and friendly staff. We will definitely choose Basecamp hotel for our future stays.

Family room was economical for three skiers in our fifties. Sharing one bathroom was a sacrifice. Don't bump your head on the upper bunk in the family room. Jacuzzi was great, we used it three times during our two night stay. The band at the brewery was fantastic. Beds were comfortable.

Wonderful hotel. Would stay again. Only complaint is that they need a sign for their lobby to make it noticeable, we walked around searching for it in a blizzard. But that would stop me from rebooking now that I know where it's all.