Ascott Sudirman Jakarta

The hotel staff was friendly and helpful :) They provide excellent service and hospitality. Hotel room is spacious, can open up 2 medium luggage at the study area. Detergent is provided if you planning to do laundry in your hotel room. I have joined their sunday morning yoga class in the morning at their gym room. Overall experience is good and we love it very much, will definitely go back again!

This room was booked for my colleague because he doesn’t want to stay anywhere else when on business. It’s good value and within budget!

Clean and comfortable. Only complaint was that they took 15min to send me a simple shaving kit when I was rushing for time. I had to call 3 times to get it sent up to me. Should have left such a basic amenity in the room for a male traveller.

The hotel staff were very friendly and quick to attend to any problems. The room was clean and well-maintained. Overall, great service and a pleasant stay!

Stayed for one night and the room was very spacious and the bed for very comfortable. Bathroom was squeaky clean and toilet had a bidet (yay!). Location wise as well was easy to find as we were driving and there are a few malls located within the vicinity. Unfortunately, the aircon in our room somehow died in the middle of the night so I woke up at around 3am and was suddenly sweating. Thankfully (and gratefully), we managed to call guest services and they sent a technician to our room to fix the issue. Strangely, the room services was not open at 9am (or was it 10am?) which was a bit disappointing because we had hoped to order breakfast from room service before checking out but alas. Staff was friendly and helpful and there was complimentary parking since we were driving. Forgot to take photos because we checked in really late (almost close to midnight) and was exhausted from driving back from Yogyakarta but generally great stay overall.

Awesome service. Nothing to be complained. Breakfast is wonderful too! Will 100% visit again.