Soar Mill Cove Hotel

The staff's exceptional friendliness, cleanliness, and excellent facilities, including stunning views, were highly praised. Guests also enjoyed the delicious breakfast and serene coastal location.

We loved the hotel… our room The Hideaway was first rate… everything .. the balcony… milk in fridge… fab towels. Perfect position with an outstanding view and great walks. We were blessed with good amazing weather which was perfect given the hotels position by the sea and glorious walks. We will be back!

Firstly to list the positives, location, views (once mist had gone), public areas of hotel especially the lounge and general decor of hotel. Quality of staff a bit of a mix, some excellent (especially breakfast folk) dinner much more mixed. Maybe a 3 star rating unfair, probably 3.5 more appropriate. What has brought the rating down was firstly we had 2 major issues associated with our stay raised with the management team (linked to booking error and noise in our room) - the other more mundane but important issues raised was the slapdash approach to beverage and food service, missing menus, missing cups, missing knives, missing serviettes etc. to summarise I think communication, prices, attention to detail is lacking with maybe some staff training thrown in. Thus hotel is way short as things stand of delivering their 4 star rating service and certainly not justifying their prices particularly accommodation. Bedroom well equipped and clean and comfortable however, no complaints at all. Two final issues which I acknowledge not directly the fault of the hotel, firstly the access road is overgrown, in part not even the width of a normal car, needs dealing with, makes driving out/back a real challenge. Secondly dogs are an issue. I like dogs but however choose not to live with them. Our final dinner I counted 6 dogs at different tables, one continuously yapped, one wandered round the restaurant un- tethered. When we came a few years ago customers with dogs were positioned at the back of the restaurant, not like this time where they were in the heart of the dining area. The hotel needs to consider how to accommodate people with dogs without impacting their other clients who choose not to have dinner in kennels or a dogs home, it’s just not pleasant and is not worthy of a 4 star establishment. For the above reasons I would advise readers to most certainly consider their hotel choices in the area, lots of positives about Soar Mill but as at least one other reviewer has said their are certain things that let the hotel down,