Guest User
August 28, 2024
My wife and I have just stayed for 4 nights at the hotel as part of a 10 day trip to Italy. We loved this hotel - it is beautiful inside and spotlessly clean. We had a Superior room which was gorgeous, very spacious and extremely comfortable. The air conditioning was a godsend as it was so warm in Sorrento. The complimentary bottle of Prosecco on arrival was also a lovely touch. The breakfast was also great - so much choice, and the various options on eggs were all delicious. We also twice had a drink on the terrace in the evening, which we enjoyed before going out for dinner. I was surprised that it was only us on the terrace on both occasions. All the staff were fantastic. From the housekeeping staff, the ladies who worked in the kitchen/bar and the staff on reception (always someone there 24 hours a day), everyone was so friendly and helpful. The tuck down service was great and made sure the room was always clean and tidy, with fresh towels whenever we needed them. A special thanks to Ivan and Daniela. Before our arrival at the hotel, I had been liaising with them both to organise flowers for the room and a 1/2 day trip to Pompei. Once we arrived, they also booked places for us at the beach club. They were so pleasant and helpful - thank you both once again. Overall, this is one of the nicest hotels we have ever stayed in. It may not have all the facilities of 5 star hotels that we have been in, but the staff, location and beauty of the hotel more than made up for that.