Guest User
October 5, 2023
Excellent location within easy reach of everything. Ideal base. However no way a 4*. Room very small, as was the bathroom, smallest shower ever although it did work well. Considered requesting a room change on arrival late at night as very disappointed, badly in need of an update- fresh coat of paint would help! Wardrobe tiny, bed very hard. Nothing like the photo of lovely blue and cream decor. Saving grace was the outdoor terrace with own sunbeds (4th floor) with good views, when we saw the small balconies and views of the other rooms we decided to stick with what we had. However trying to relax in the sun was difficult due to the all day long drilling from the work at hotel opposite. Breakfast not great, hot dogs, hard scrambled egg and stale cakes & croissants. Hard boiled egg and toast and jam best and coffee was good. Bar reasonably priced and nice garden area. Roof terrace only has "great views" from one corner. Loved sorrento and hotel is great price and location but fed up of being disappointed by rooms provided by both tui and jet 2, who both need to revise their star ratings for advertised 4*. P.s. highly recommend sorrentino taverna for food, turn left as leave hotel, 2 mins, amazing food.