Grand Hotel Excelsior Vittoria

Really nice hotel, good service, good views, definitely recommend

The hotel is wonderful. Large, comfortable rooms and bathrooms which combine a classic Italian style with a fresh and modern feel; delicious breakfast; beautiful and large pool; lovely quiet grounds. We liked that the sea-facing terrace and bar areas are reserved for hotel guests, meaning one can always get a table. Every member of staff we encountered was delightful - friendly, relaxed, helpful and welcoming, from Carmine at the property gates to all of the reception, concierge and restaurant teams. A great experience and we’ll certainly visit again. Grazie mille!

We are currently staying at this Hotel for the first time, usually staying in Positano for the two weeks in August, we thought we would stay here for a week, having visited and stayed in Sorrento many times. We have been lucky to have stayed in many "Leading Hotels of the World" Group. This one, after only two days is exceptional, the staff are attentive, friendly and genuine. We look forward to the rest of our holiday. I should note that I do not regularly post on Trip Advisor unless something is worth mention!

Fantastic four night stay at this super hotel Corrando the concierge was just fantastic Super dinner in Michelin star restaurant Fab massages at the spa Customer service outstanding Room service very quick Super pool area with nice outdoor dining Cannot fault this hotel

I have stayed at some of the worlds best hotels and have had some really amazing experiences but this is the only hotel that consistently delivers exceptional service. This hotel has it all, location, incredible food, comfortable beds, beautiful rooms, picturesque grounds, rich history, luxury & unsurpassed views but I keep coming back for the people. I don't know how they manage to hire so many warm, friendly and caring people who are totally invested in every guest's utmost happiness but they excel at it. Everyone you meet no matter their position - grounds keepers, front desk, bartenders, waiters, room stewards, security - they are all really happy and want to make sure you are really happy too. I have stayed at this magical hotel several times and the staff is always really friendly and accommodating. I unfortunately became ill with the flu while I was at this hotel on my last visit and I can honestly say, I was better cared for here than I would have been at home. I had the most comfortable bed with an amazing view, Corronado at the concierge called for the house doctor to visit me in my room, my room attendant Dora checked in on me regularly to make sure I was comfortable and had everything I needed, Daniele in room service brought me food and extra hot water for tea and Pasqualino in the dining room made me the most amazing tea from fresh ginger and local lemons when he heard I was ill. This staff truly goes above and beyond whether you are at your best or worst they strive to make sure your visit is the absolute best it can be. This was the first time I visited this hotel during the Christmas season and the lights and decor literally took my breath away. I didn't think this property could get anymore beautiful but at Christmas it hits a whole new level. I have a long list of countries and cities I haven't visited but my stays at this hotel are so wonderful I keep coming back.