Aqua House

The hotell has a good location and it is near the aqua park in Sopot. The rooms are clean and in good shape. Some of the staff are friendly and helpful some aren't. The breakfast is very expensive. We paid 100 zl for adult and a 7 years old child and we got scrambled eggs, 2 sausages, bread, 4 pieces of ham, some salad and a little cottage cheese and because of this I am giving it 3 stars and not 5. Don't order the breakfast. Lidl is 5 min away.

Positive: the room and bathroom is pretty clean. Pillows and the bed are nice and comfortable. Close to the beach. Affordable. Reception 24/7. This hotel feels like a hostel. Room is very warm, there is no airflow and no AC so the room is super warm at all times. Opening the window barely helps. There is a fan placed on the floor but that doesn’t help much unless you enjoy sleeping to the sound of a small airplane. Barely any ventilation in the room. No hand soap in the bathroom. The Wi-Fi didn’t work from our room. No safety deposit box. There is no elevator and we lived at the 4th floor. There is no way to contact reception from room. We ran out of toilet paper on day 2 and had to go down to the reception and ask for more and then carry the paper up. Breakfast is ok but could be better. The restaurant is closed which we didn’t get informed about before checking in. This is especially negative since the dining area is the nicest part of the hotel. Service is ok and they were nice but their English was weak and they were shy. For example they didn’t clearly inform us that they only cleaned the room upon request so we didn’t get our room cleaned once during our 3 night stay. I think the 8.4 score on booking site gave us a high expectation which didn’t reflect the reality in this case.