Villa Ozone

-No AC + generally bad ventilation -No toothbrush, hair conditioner, soaps or vanities like most hotels offer their guests for shorter stays. -Bad area around the hotels, with junkies, alcoholics and sex workers walking outside and nearby the tunnel next to the train station. I would not have walked there alone at nights. It seemed dangerous. -The breakfast buffet DOES NOT look like the pictures online. It's really really not worth the money. - Uselessness of the television set in the room: no casting services + all channels are in polish so international guests have no use of the TV at all. - No cap bottle opener for the bottles of waters they provide. Which means, the cleaning staff reuses the bottles of water which no guest can open. - We got a room that had broken curtains, smelled really bad, no shower curtains so water came out on the floor and my mother almost slipped because of that. It was really really dangerous and bad! Luckily we could change the room and it seemed like that hotel knew very well that the room had problems before. - Instead of AC, there's fans but they don't rotate. Which means they cannot ventilate when two people sleep on seperate beds. -The lady at the reception lured us into booking a taxi. She told us that a taxi to the airport would cost us approximately 50 zlotys. She booked the taxi. But we were charged 100 zlotys!!! That's a rip off because if I had booked with Uber or Bolt, it would have costed between 50-70 zlotys. We trusted her and felt tremendously lured and backstabbed. Never again! i will never again set my foot in Sopot and Villa Ozone, and will make SURE everyone knows about the problems. I'm really disappointed! Here are the positives: Location : near the train station of central Sopot The lady at the reception changed our room because of all the issues in it, HOWEVER this could not amend what she did on our departure day.

In my experience some of the stuff was kinda rude. There was a lot of extra costs around having pet, needing extra bed for a child and breakfast. For the money they charge, breakfast should be included. There was supposed to be sauna but there wasn't. There also was no working WiFi. On the bright side breakfast was excellent.