Phong Nha Bolero Bungalow

The place looks beautiful from the outside, but there are lots of little things that make it not ideal. - 4 boys playing and talking loudly outside the room the whole day - did not expect us and had to wait for 30 minutes for them to clean the room - tried to charge for the room at checkout despite pre-paying (had to show proof) - shower was cold. put the handle to one side and was ice cold, the other was ever so slightly warm like an unheated outdoor pool in the spring - rather than frosted glass, or a curtain, there were blackout blinds covering all but a 20cm gap in a plain window. although it was facing a forest, if one curious boy wanted to, they could easily view you in the shower without much effort - there is no bell for service, have to knock on their office/house door - giving 500,000 they did not have change, except in very small bills for the last 60,000 - no water bottle in room - fidge wasn't plugged in There were good things: - nice room, good a/c, basic amenities like hot water kettle, shampoo etc but the oodles of little problems outweigh the good things. would not recommend

Beautiful service, very helpful with all our needs

Horrible stay - It's way out of the way to begin with. The owner, Dieu is like a leech who tries to suck every dong you have. He picked me up from the bus station at 4:30 AM and tried to sell me his overpriced tours. The entire time I was there he was telling me what I should be doing with my time preferably in his car. Tried to charge 200 k for transportation with in the village. I was his only guest... Can guess why he doesn't have any business!!