Guest User
January 25, 2024
We stayed in this hotel using a Smartbox. I don't know if this, as happens in other structures unfortunately, is a reason for not receiving a fair service. The hotel itself is very dated and even a little neglected. Cramped room, old bedspread ruined by stains and tears. Even the towels were worn. The room had a very awkward and childish attempt at a romantic setting. A huge glitter flower on the bed with various petals, a wooden writing, some sad flowers plus fake rose heads on the pillows which made a very bad impression. Despite the smoking ban, the corridor was filled with the bad smell of cigarettes coming from the adjacent rooms. Poor breakfast. When we got off at 8, we found cereals, a plum cake, croissants, biscuits, eggs to make and a couple of slices of ham but everything was poorly presented. Not 4 stars, and perhaps not even many 3 stars. Comfortable mattress, much better than many other hotels. Great air conditioning until the night it was automatically set to 30 degrees and we couldn't turn it down. Despite the cold outside, we were forced to turn it off and open the window to recycle the air a bit; 30 degrees is a lot. We couldn't use the spa as it was closed on Monday and we preferred to go to a pub for dinner. The staff were polite but not smiling at all. If you have to stay there it's ok but if you go by choice, to dedicate a bit to yourself, it was disappointing.
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