Hotel Villa Soligo - Small Luxury Hotels of the World

The staff excels in friendliness, attentiveness, and professionalism. The modern rooms, outdoor pool, and convenient location offer a relaxing experience with easy access to attractions.

We did not feel welcome in this hotel. There are no standards at all to be find in service or guest treatment. We had a family suite which is designed nicely. So here are the problems: 1. Cold welcome without any introduction of the service provided by the hotel neither the area. 2. Our room had big junks of dust as you can see in the fotos 3. Our room has a street running of ants 4. Our room has not been cleaned even we put the sign (which they claim we did not. After calling the reception after lunch they said they will clean it, didnt happen again. The answer. We dont have cleaning in the afternoon. After insisting and insisting they finally made the basic works. 5. When we came from dinner at 24:00 the gate was closed to enter the property and nobody answered the bell. We were with two children. I had to climb the wall to make my way into the reception and ring the reception bell like crazy until somone came to open to my family. 6. On the first day we made a reservation for the restaurant of the hotel and one hour before they called us that the restaurant is not open because of a problem with the light. 7. At the breakfast we had to ask for service otherwise no one cared. We had to ask somone to clean the used table and then we had to ask again for the coffee which they again forgot to bring. 8. The pool is closed (20 of may sunny and warm) and no one told us before. They knew we come with two children. No attention to children at all. There is nothing to to do or to play with for them. The young staff is friendly but completly inexperienced. We have never seen a hotel beeing runned like this.